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|a Ludwig, Dale,
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|a Effective SMEs :
|b a trainer's guide for helping subject matter experts facilitate learning /
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|a Intro -- Title Page -- Copyright -- Contents -- Introduction -- Part 1: First Things First -- 1. The Fundamentals of the Training Conversation -- 2. All Trainers Have a Default Approach -- Part 2: Designing for SMEs -- 3. Frame the Learning Conversation -- 4. Consider the SME's Strengths -- 5. Creating Facilitator Guides and Slide Decks -- 6. Designing Training Activities -- Part 3: Coaching SMEs to Facilitate Learning -- 7. Helping SMEs Succeed -- 8. Getting Engaged in the Training Conversation -- 9. Coaching to Deliver Content -- 10. Coaching SMEs to Manage Q& -- A and Other Types of Interactions -- Part 4: Advanced Situations -- 11. Coaching SMEs to Deliver Locked-Down Legacy Content -- 12. Working With SMEs to Train in the Virtual World -- 13. Working With SMEs on Video -- Appendix -- References and Recommended Reading -- Acknowledgments -- About the Authors -- Index.
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