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|a Mantle, Marjorie,
|e author.
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|a Mediation :
|b a practical guide for lawyers /
|c Marjorie Mantle.
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|a Second edition.
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|a Edinburgh :
|b Edinburgh University Press Ltd,
|c [2017]
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|a 1 online resource (1 volume)
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|a "First edition published by Dundee University Press in 2011"--Opposite of title page
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|a Includes bibliographical references and index.
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|a Print version record.
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|a Intro -- Table of Cases -- Table of Legislation -- Introduction -- Chapter 1 What is Mediation? -- The options -- Why bother with mediation? -- Financial -- Competitive pressure -- Professional standards -- Access to justice -- International perspective -- Chapter 2 Key Principles -- Voluntary -- Confidential -- Impartial and neutral -- Interest-focused -- Mutual gain -- Chapter 3 Mediation in Practice -- When to consider mediation -- Your client's objectives -- The other party's objectives -- What situations are suitable? -- Situations where mediation may not be suitable -- When does mediation work best? -- The flow of mediation -- Outcome of mediation -- Chapter 4 'Selling' Mediation -- Benefits of mediation -- 'Selling' mediation to your client -- 'Selling' mediation to the other party's solicitor -- 'Selling' mediation to your fi rm or partners -- Chapter 5 Choosing a Mediator -- What to look for -- Personal assessment -- Subject matter expertise -- Quality assurance -- Lawyers as mediators -- Chapter 6 Role of the Legal Practitioner -- Preparing for mediation -- BATNA and WATNA -- Risk analysis -- Potential outcomes analysis -- Plasticine -- Decision analysis -- Logistics and other points -- And one more thing ... -- During mediation -- Opening -- Under way -- Using your plans -- Resolution -- No resolution -- Assessing the mediator -- Post-mediation -- Chapter 7 Mix 'n' Match -- For you -- What's mediation about? -- What are the pros and cons of mediation? -- How does mediation work? -- Managing expectations -- Handling objections -- Discovering the real interests of your client -- What happens afterwards? -- For your client -- Making an apology (during the mediation) -- Appendix 1 Online dispute resolution -- Appendix 2 Documentation -- Appendix 3 Sample Contract for Services -- Appendix 4 Sample Costs, Terms and Conditions.
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|a Appendix 5 Sample Agreement to Mediate -- Appendix 6 Sample Settlement Agreement and Joint Minute -- Appendix 7 Checklist for choosing a mediator -- Appendix 8 Checklist for preparation -- Appendix 9 Assessing mediator performance -- Appendix 10 Checklist for assessing mediator performance -- Appendix 11 Assessing your own performance -- Appendix 12 Client profiles and predicting the future -- Appendix 13 Confidentiality and privilege -- Appendix 14 Dispute resolution clauses -- Appendix 15 Extra people at the meeting -- Appendix 16 Our multicultural society and mediation -- Appendix 17 Styles of mediation -- Appendix 18 Historical background to mediation -- Appendix 19 European Code of Conduct for Mediators -- Appendix 20 Case Studies -- Appendix 21 Useful references -- Index.
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|a Mediation
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|a Médiation
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|i Print version:
|a Mantle, Marjorie.
|t Mediation.
|b Second edition.
|d Edinburgh : Edinburgh University Press Ltd, [2017]
|z 9781474420259
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