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Practical consultancy ethics : professional excellence for IT and management consultants /

Gives consultants the tools and decision-making frameworks to act ethically and defensibly in all business situations, preserving their professional reputations and minimizing risk.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Yardley, David (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London ; New York : Kogan Page, 2017.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 01. Introduction
  • Aims
  • Who should read this book
  • Structure
  • pt. ONE The need for ethics
  • 02. Ethics and consulting
  • What is a consultant?
  • The global consulting sector
  • The need for ethics
  • The need for practical ethics for consultants
  • Chapter summary
  • 03. Basic ethics
  • What is ethics?
  • Traditional ethics
  • Western Ethical Theory
  • The problem with ethics
  • Chapter summary
  • 04. Ethics in practice
  • How ethical are we?
  • What drives unethical behaviour?
  • Chapter summary
  • pt. TWO The scope of consulting ethics
  • 05. Ethics within the consulting lifecycle
  • The consulting lifecycle
  • The ethical dimension
  • Chapter summary
  • 06. Working with stakeholders
  • Who are the stakeholders?
  • The ethical dimension
  • Chapter summary
  • 07. Effective business communication
  • The art of communication
  • Types of communication
  • Communication style
  • The ethical dimension
  • Chapter summary.
  • 08. Building the foundations for change
  • Strategic planning
  • The ethical dimension
  • Chapter summary
  • 09. Managing organizational change
  • Project management
  • Stakeholder management
  • Risk management
  • Change management
  • The ethical dimension
  • Chapter summary
  • pt. THREE Consulting and professional excellence
  • 10. Professionalism and group ethics
  • The ethical consultant
  • The ethical team
  • Ethics as usual
  • Chapter summary
  • 11. Ethical decision-making
  • The business of decision-making
  • What is an ethical decision?
  • The ethical decision-making process
  • Factors influencing the ethical decision-making process
  • Chapter summary
  • 12. Preventative ethics
  • The need for preventative ethics
  • The early warning indicators
  • Learning the lessons
  • Chapter summary.