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Service quality (SQ) : perspectives, management and improvement strategies /

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Otros Autores:	Collins, Arthur, 1964- (Editor )
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Hauppauge, New York : Nova Science Publishers, Inc., [2017]
Colección:	Business issues, competition and entrepreneurship
Temas:	Customer services > Management. Strategic planning. Consumer satisfaction. Service à la clientèle > Gestion. Planification stratégique. Consommateurs > Satisfaction. BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior. Consumer satisfaction Customer services > Management Strategic planning
Acceso en línea:	Texto completo

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