Tabla de Contenidos:
  • INFORMATION TECHNOLOGY EFFECTIVE FEDERAL ACQUISITION AND MANAGEMENT ; INFORMATION TECHNOLOGY EFFECTIVE FEDERAL ACQUISITION AND MANAGEMENT ; CONTENTS ; PREFACE ; Chapter 1 INFORMATION TECHNOLOGY: CRITICAL FACTORS UNDERLYING SUCCESSFUL MAJOR ACQUISITIONS ; WHY GAO DID THIS STUDY ; WHAT GAO FOUND ; ABBREVIATIONS ; BACKGROUND ; IT Acquisition Best Practices Have been Identified by Industry and Government and Promoted by Legislation ; Prior GAO Work Has Identified IT Acquisition Management Weaknesses, Cost Increases, and Schedule Delays on Troubled Investments
  • OMB Has Several Initiatives under Way to Improve the Oversight and Management of IT InvestmentsSEVEN IT INVESTMENTS WERE REPORTED AS BEING SUCCESSFULLY ACQUIRED ; Commerce Decennial Response Integration System ; Defense Global Combat Support System-Joint Increment 7 ; Energy Manufacturing Operations Management Project ; Homeland Security Western Hemisphere Travel Initiative ; Transportation Integrated Terminal Weather System ; Treasury Customer Account Data Engine 2 ; Veterans Affairs Occupational Health Record-keeping System
  • NINE FACTORS WERE COMMONLY IDENTIFIED AS CRITICAL TO THE SUCCESS OF MAJOR IT INVESTMENTS Program Officials Were Actively Engaged with Stakeholders ; Program Staff Had the Necessary Knowledge and Skills ; Senior Department and Agency Executives Supported the Program ; End Users and Stakeholders Were Involved in the Development of Requirements; End Users Participated in Testing of System Functionality Prior to Formal End User Acceptance Testing ; Government and Contractor Staff Were Consistent and Stable; Program Staff Prioritized Requirements
  • Program Officials Maintained Regular Communication with the Prime Contractor Programs Received Sufficient Funding ; CONCLUDING OBSERVATIONS ; AGENCY COMMENTS AND OUR EVALUATION ; APPENDIX I. OBJECTIVES, SCOPE, AND METHODOLOGY ; APPENDIX II. CRITICAL SUCCESS FACTORS ; End Notes ; Chapter 2 SOFTWARE DEVELOPMENT: EFFECTIVE PRACTICES AND FEDERAL CHALLENGES IN APPLYING AGILE METHODS ; WHY GAO DID THIS STUDY ; WHAT GAO RECOMMENDS ; WHAT GAO FOUND ; ABBREVIATIONS ; BACKGROUND ; Agile and Waterfall Approaches Differ ; Agile Frameworks ; Agile in the Private and Federal Sectors
  • EFFECTIVE PRACTICES FOR APPLYING AGILE Strategic Planning ; Organizational Commitment and Collaboration ; Preparation ; Execution ; Evaluation; Federal Use of Effective Practices ; FEDERAL CHALLENGES IN APPLYING AGILE ; Organizational Commitment and Collaboration ; Preparation ; Execution ; Evaluation ; CONCLUSION ; RECOMMENDATION FOR EXECUTIVE ACTION ; AGENCY COMMENTS AND OUR EVALUATION ; APPENDIX I. OBJECTIVES, SCOPE, AND METHODOLOGY ; APPENDIX II. THE AGILE MANIFESTO AND PRINCIPLES ; APPENDIX III. EXPERIENCED USERS ; APPENDIX IV. FEDERAL PROJECT PROFILES