Cargando…

E-Service : new directions in theory and practice /

Mostrar otras versiones (2)

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Otros Autores:	Rust, Roland T., Kannan, P. K.
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	London : Routledge, 2015.
Temas:	Electronic commerce. Customer services. Commerce électronique. Service à la clientèle. Customer services Electronic commerce
Acceso en línea:	Texto completo

Ejemplares similares

E-Service : new directions in theory and practice /
Publicado: (2015)

Logistyczna obsługa klientów handlu elektronicznego /
por: Majchrzak-Lepczyk, Justyna
Publicado: (2019)

E-Service : new directions in theory and practice /
Publicado: (2002)

The internet and its paradoxical nature in international business /
Publicado: (2007)

Research in e-service /
Publicado: (2002)

Reshaping retail : why technology is transforming the industry and how to win in the new consumer driven world /
por: Niemeier, Stefan, 1973-
Publicado: (2013)

Reshaping retail : why technology is transforming the industry and how to win in the new consumer driven world /
por: Niemeier, Stefan, 1973-
Publicado: (2013)

The Zappos experience : 5 principles to inspire, engage, and wow /
por: Michelli, Joseph A., 1960-
Publicado: (2012)

The user is always right : a practical guide to creating and using personas for the Web /
por: Mulder, Steve, 1968-
Publicado: (2006)

Application Service Providers in Business.
por: Stevens, Robert E.
Publicado: (2013)

The customer service solution : managing emotions, trust, and control to win your customer's business /
por: Dasu, Sriram
Publicado: (2013)

The service pro : creating better, faster, and different customer experiences /
por: Tate, Rick, et al.
Publicado: (2003)

The service pro : creating better, faster, and different customer experiences /
por: Tate, Rick, et al.
Publicado: (2003)

Electronic customer relationship management /
Publicado: (2006)

Business in the cloud : what every business needs to know about cloud computing /
por: Hugos, Michael H.
Publicado: (2011)

Outrageous! : unforgettable service--guilt-free selling /
por: Gross, T. Scott
Publicado: (1998)

Using Web services for business integration /
Publicado: (2004)

Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice /
Publicado: (2015)

Startupland : how three guys risked everything to turn an idea into a global business /
por: Svane, Mikkel
Publicado: (2014)

E-Commerce.
por: Mourya, S. K.
Publicado: (2014)

Measuring Customer Service Effectiveness.
por: Cook, Sarah
Publicado: (2004)

Designing service excellence : people and technology /
por: Hunt, Brian, et al.
Publicado: (2015)

Software Services for e-Business
por: Prudhomme, Gerard
Publicado: (2019)

E-business in the 21st century : realities, challenges, and outlook /
por: Xu, Jun, Ph. D., 1960-
Publicado: (2010)

Connecting with your customer : understanding the buyer's needs /
por: Cathcart, Jim
Publicado: (2007)

Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation /
por: Bacal, Robert
Publicado: (2011)

E-Business 2.0 : Roadmap for Success /
por: Kalakota, Ravi, et al.
Publicado: (2000)

Information disparity : research and measurement challenges in an interconnected world /
Publicado: (2004)

E-business in the 21st century : realities, challenges and outlook /
por: Xu, Jun, 1970-
Publicado: (2010)

E-business globalization solution design guide : getting started /
Publicado: (2002)

Legendary service : the key is to care /
por: Blanchard, Kenneth H., et al.
Publicado: (2014)

Branded customer service : the new competitive edge /
por: Barlow, Janelle, 1943-
Publicado: (2004)

Turning lost customers into gold : --and the art of achieving zero defections /
por: Cannie, Joan Koob
Publicado: (1994)

E-Commerce and the Digital Economy.
por: Shaw, Michael J.
Publicado: (2015)

The Retail Revival : Reimagining Business for the New Age of Consumerism.
por: Stephens, Doug
Publicado: (2013)

OXID eShop kochbuch /
por: Zenner, Roman
Publicado: (2013)

Eretailing : Principles and Practice.
por: Sharma, D. P.
Publicado: (2009)

How to Dotcom : a Step by Step Guide to E-Commerce.
por: Mc Garvey, Robert
Publicado: (2001)

Inside Your Customer's Imagination
por: Bell, Chip R.
Publicado: (2020)

The economics of e-commerce : a strategic guide to understanding and designing the online marketplace /
por: Vulkan, Nir
Publicado: (2003)

Cannot write session to /tmp/vufind_sessions/sess_kesm3s1o97jsj3mm73dfeup611