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| LEADER |
00000cam a2200000 a 4500 |
| 001 |
EBSCO_ocn961208674 |
| 003 |
OCoLC |
| 005 |
20231017213018.0 |
| 006 |
m o d |
| 007 |
cr cn||||||||| |
| 008 |
161025r20152002enka ob 001 0 eng d |
| 040 |
|
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|a TYFRS
|b eng
|e pn
|c TYFRS
|d OCLCO
|d OCLCF
|d OCLCQ
|d K6U
|d OCLCO
|d OCLCQ
|d OCLCO
|
| 019 |
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|a 1082246852
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| 020 |
|
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|a 9781315291291
|q (e-book ;
|q PDF)
|
| 020 |
|
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|a 1315291290
|
| 020 |
|
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|a 9781315291260
|q (e-book ;
|q Mobi)
|
| 020 |
|
|
|a 1315291266
|
| 020 |
|
|
|a 9781315291277
|q (e-book ;
|q ePub)
|
| 020 |
|
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|a 1315291274
|
| 020 |
|
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|z 9780765608062
|q (hardback)
|
| 020 |
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|z 9780765608079
|q (paperback)
|
| 024 |
7 |
|
|a 10.4324/9781315291291
|2 doi
|
| 035 |
|
|
|a (OCoLC)961208674
|z (OCoLC)1082246852
|
| 050 |
|
4 |
|a HF5548.32
|b .E84 2015
|
| 082 |
1 |
4 |
|a 658.84
|b E752
|
| 082 |
0 |
4 |
|a 658.84
|b E752
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| 049 |
|
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|a UAMI
|
| 245 |
0 |
0 |
|a E-Service :
|b new directions in theory and practice /
|c edited by Roland T. Rust and P.K. Kannan.
|
| 246 |
3 |
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|a EService :
|b new directions in theory and practice
|
| 260 |
|
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|a London :
|b Routledge,
|c 2015.
|
| 300 |
|
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|a 1 online resource (xi, 336 pages) :
|b illustrations
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| 336 |
|
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|a text
|b txt
|2 rdacontent
|
| 337 |
|
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|a computer
|b c
|2 rdamedia
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| 338 |
|
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|a online resource
|b cr
|2 rdacarrier
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| 504 |
|
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|a Includes bibliographical references and index.
|
| 500 |
|
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|a Originally published 2002 by M.E. Sharpe.
|
| 505 |
0 |
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|a pt. I. The customer-technology interface -- pt. II. Business opportunities and strategies -- pt. III. Public-sector opportunities.
|
| 590 |
|
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
|
| 650 |
|
0 |
|a Electronic commerce.
|
| 650 |
|
0 |
|a Customer services.
|
| 650 |
|
6 |
|a Commerce électronique.
|
| 650 |
|
6 |
|a Service à la clientèle.
|
| 650 |
|
7 |
|a Customer services
|2 fast
|
| 650 |
|
7 |
|a Electronic commerce
|2 fast
|
| 700 |
1 |
|
|a Rust, Roland T.
|
| 700 |
1 |
|
|a Kannan, P. K.
|
| 776 |
1 |
|
|z 9780765608079
|z 9780765608062
|
| 856 |
4 |
0 |
|u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1360659
|z Texto completo
|
| 936 |
|
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|a BATCHLOAD
|
| 938 |
|
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|a Taylor & Francis
|b TAFR
|n 9781315291291
|
| 994 |
|
|
|a 92
|b IZTAP
|
