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Kirkpatrick's four levels of training evaluation /

Don Kirkpatrick's training evaluation model relies on four levels: Reaction, Learning, Behavior, and Results. Now James and Wendy Kirkpatrick present new findings that, together with Don Kirkpatrick's work, provides a powerful training evaluation methodology that will help your organizatio...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Kirkpatrick, James D., 1952- (Autor), Kirkpatrick, Wendy Kayser (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Alexandria, VA : ATD Press, 2016.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Part One: Basics of Evaluation: 1. Reasons for Evaluating ; 2. The New World Kirkpatrick Model ; 3. Developing an Effective Evaluation Strategy ; 4. The Kirkpatrick Foundational Principles
  • Part Two: Data Collection Guidelines, Methods and Tools: 5. Evaluating Level 1: Reaction ; 6. Evaluating Level 2: Learning ; 7. Evaluating Level 3: Behavior ; 8. Evaluating Level 4: Results ; 9. Evaluating Beyond Traditional Classroom Training ; 10. Instrument Creation Basics ; 11. Blended Evaluation(TM) Items and Sample Tools
  • Part Three: Data Analysis and Reporting Basics: 12. Making Data-based Decisions ; 13. Using the Success Case Method to Drive Performance and Results ; 14. So What? Now What? ; 15. Reporting Progress and Demonstrating Program Value ; 16. Avoiding Common Evaluation Pitfalls
  • Part Four: Case Studies: 17. Leadership Development Program: Greencore ; 18. Customer Service Program: Emirates Airlines ; 19. Sales Certification Program: Arjo Huntleigh ; 20. Accident Reduction Program: Maryland Transit Administration ; 21. Coaching Program: IHC NZ Call to Action
  • Index.