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|a Kok, Ayse,
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|a The Use of Online Collaboration Tools for Employee Volunteering.
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|a Aalborg :
|b River Publishers,
|c 2016.
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|a 1 online resource (227 pages)
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|a River Publishers Series in Innovation and Change in Education
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|a Cover -- Title Page -- The Use of Online Collaboration Tools for Employee Volunteering: A Case Study of IBM's CSC Program -- River Publishers Series Page -- Half Title Page -- The Use of Online Collaboration Tools for Employee Volunteering: A Case Study of IBM's CSC Program -- Copyright Page -- Contents -- Foreword -- Preface -- Acknowledgments -- List of Figures -- List of Tables -- List of Abbreviations -- Abstract -- Chapter 1 -- Introduction -- 1.1 Asking the Why Question -- 1.2 Asking the How Question -- 1.3 Asking the What Question -- Chapter 2 -- Some Theories about Online Collaboration
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|a 2.1 Workplace Learning -- 2.2 The Social Aspects of Workplace Learning -- 2.2.1 Summary for WPL -- 2.3 Exploring CSCL in Depth -- 2.3.1 A Crucial Definition: Cooperation versus Collaboration -- 2.3.1.1 Collaborative learning -- 2.3.2 Collaborative Learning Tools -- 2.3.3 Groupware -- 2.3.4 New Generation of Collaborative Learning Tools -- 2.3.5 Summary for CSCL Theories -- 2.4 Conceptual Framework -- 2.5 Summary -- 2.6 Concluding Remarks -- Chapter 3 -- Researching the Online Experiences of IBM Employees -- 3.1 Research Questions
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|a 3.2 The Origins of the Methods Used for Exploring the IBM CSC Experience -- 3.2.1 Participatory Design -- 3.2.2 Participatory Research -- 3.3 Definition of Participatory Research in the Context of CSC Program -- 3.3.1 Overview of the Stages of Participation -- 3.3.1.1 Involvement of project partners -- 3.3.1.2 Involving senior managers of the CSC program -- 3.4 Data Collection -- 3.4.1 Description of Stage One -- 3.4.2 Description of Stage Two -- 3.4.3 Description of Stage Three -- 3.4.3.1 Transcript validation -- 3.4.3.2 Design of CSC collaboration platform -- 3.5 Data Analysis
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|a 3.6 The Challenges of Using Participatory Approaches -- 3.7 Ethical Considerations -- 3.7.1 Gaining Access to Participants -- 3.7.2 Anonymity and Confidentiality -- Chapter 4 -- Results -- 4.1 Contextual Background Information about the Tools Used by CSC Participants -- 4.2 Participants' Use of the Online Collaboration Tools -- 4.3 From Online Collaboration toward Distributed Cognition -- 4.3.1 Participant Approaches -- 4.4 Decisions for Using Online Collaboration Tools -- 4.4.1 Personal Factors that Influence Decisions
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|a 4.4.2 Affordances of Technologies that Influence Decisions for Collaboration -- 4.4.3 Properties of Technologies that Influence Decisions -- 4.4.4 Decision for not Using Digital Tools -- 4.4.5 Preference for Using Certain Digital Tools (Driven by Desire) -- 4.5 Evaluation of Support -- 4.5.1 Reasons for not Receiving Any Technology Support -- 4.5.1.1 Hit and miss -- 4.5.2 Evaluation of Informal Sources of Support -- 4.6 Understanding Perceptions and Beliefs of the CSC Participants -- 4.6.1 Perceptions of Technologies and Their Use -- 4.6.2 Beliefs about the Value of Online Collaboration Tools
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|a The digital age has introduced a deeper sense of connectivity in business environments. By relying more heavily on current technologies, organizations now experience more effective communication and opportunities for collaboration between individuals. The Use of Online Collaboration Tools for Employee Volunteering is one of the latest scholarly research works on the design and implementation of e-collaboration technology in a workplace setting. Featuring extensive coverage on a range of topics relating to the benefits and challenges of these tools, this book is an essential reference source for students, researchers, and practitioners seeking relevant research on the use of digital spaces within organizational contexts. Technical topics discussed in the book include: . Communities of Practice (CoP) E-Collaborative Learning Computer-supported collaborative learning Social Networking Sites Web-Based Learning
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