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Housekeeping by design : hotels and labor /

One of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don't have to clean. That doesn't, however, mean the work disappears--when we're not looking, someone else is doing it. With Housekeeping by Design, David Brody introduc...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Brody, David, 1968- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago ; London : The University of Chicago Press, 2016.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Vignette 1: booking a room
  • Theoretically checking in
  • Vignette 2: Plaza memories
  • Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E.M. Statler's Service code
  • Vignette 3: "for your safety"
  • A textbook case: pedagogy and housekeeping
  • Vignette 4: the hotel as mise-en-scène
  • Laboriously unreal: design and hotel impossible
  • Vignette 5: you're doing research where?
  • Go green: design, hotels, and the sustainability paradox
  • Vignette 6: Chicago and thick description
  • "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago
  • Conclusion: a Cinderella story.