Housekeeping by design : hotels and labor /
One of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don't have to clean. That doesn't, however, mean the work disappears--when we're not looking, someone else is doing it. With Housekeeping by Design, David Brody introduc...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Chicago ; London :
The University of Chicago Press,
2016.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Vignette 1: booking a room
- Theoretically checking in
- Vignette 2: Plaza memories
- Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E.M. Statler's Service code
- Vignette 3: "for your safety"
- A textbook case: pedagogy and housekeeping
- Vignette 4: the hotel as mise-en-scène
- Laboriously unreal: design and hotel impossible
- Vignette 5: you're doing research where?
- Go green: design, hotels, and the sustainability paradox
- Vignette 6: Chicago and thick description
- "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago
- Conclusion: a Cinderella story.