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Housekeeping by design : hotels and labor /
One of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don't have to clean. That doesn't, however, mean the work disappears--when we're not looking, someone else is doing it. With Housekeeping by Design, David Brody introduc...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Chicago ; London :
The University of Chicago Press,
2016.
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Brody, David, |d 1968- |e author. | |
| 245 | 1 | 0 | |a Housekeeping by design : |b hotels and labor / |c David Brody. |
| 264 | 1 | |a Chicago ; |a London : |b The University of Chicago Press, |c 2016. | |
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| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Vignette 1: booking a room -- Theoretically checking in -- Vignette 2: Plaza memories -- Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E.M. Statler's Service code -- Vignette 3: "for your safety" -- A textbook case: pedagogy and housekeeping -- Vignette 4: the hotel as mise-en-scène -- Laboriously unreal: design and hotel impossible -- Vignette 5: you're doing research where? -- Go green: design, hotels, and the sustainability paradox -- Vignette 6: Chicago and thick description -- "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago -- Conclusion: a Cinderella story. | |
| 588 | 0 | |a Print version record. | |
| 520 | |a One of the great pleasures of staying in a hotel is spending time in a spotless, neat, and organized space that you don't have to clean. That doesn't, however, mean the work disappears--when we're not looking, someone else is doing it. With Housekeeping by Design, David Brody introduces us to those people--the housekeepers whose labor keeps the rooms clean and the guests happy. Through unprecedented access to staff at several hotels, Brody shows us just how much work goes on behind the scenes--and how much management goes out of its way to make sure that labor stays hidden. We see the incredible amount of hard physical work that is involved in cleaning and preparing a room, how spaces, furniture, and other objects are designed to facilitate a smooth flow of hidden labor, and, crucially, how that design could be improved for workers and management alike if front-line staff were involved in the design process. After reading this fascinating exposé of the ways hotels work--or don't for housekeepers--one thing is certain: checking in will never be the same again. | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Hotel housekeeping |z United States. | |
| 650 | 0 | |a Hotels |z United States |x Employees. | |
| 650 | 0 | |a Hotels |z United States |x Design and construction. | |
| 650 | 0 | |a Sustainable buildings |z United States |x Design and construction. | |
| 650 | 6 | |a Hôtels |x Entretien journalier |z États-Unis. | |
| 650 | 6 | |a Hôtels |z États-Unis |x Personnel. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Small Business. |2 bisacsh | |
| 650 | 7 | |a Hotel housekeeping |2 fast | |
| 650 | 7 | |a Hotels |x Design and construction |2 fast | |
| 650 | 7 | |a Hotels |x Employees |2 fast | |
| 650 | 7 | |a Sustainable buildings |x Design and construction |2 fast | |
| 651 | 7 | |a United States |2 fast | |
| 776 | 0 | 8 | |i Print version: |a Brody, David, 1968- |t Housekeeping by design. |d Chicago ; London : The University of Chicago Press, 2016 |z 9780226389097 |w (DLC) 2016007243 |w (OCoLC)939911302 |
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