Tabla de Contenidos:
  • Overview and framework of person-focused healthcare management / Donald L. Zimmerman
  • Person-focused care and the physician : emphasizing the human condition / James B. Rickert
  • Creating patient- and family-focused care in the intensive care unit / Giora Netzer and Judy Davidson
  • The role of the healthcare manager in designing and leading a person-centered ambulatory care practice / Kathryn E. Phillips, Ziva Mann, Jonathan R. Sugarman
  • The place of the medical office in healthcare / Sandy Deweese
  • Exploring person-centeredness in long-term care / Jason A. Wolf, Stacy Palmer, and Robert N. Mayer
  • Paying for person-centered care the role of health care payment and quality policy / Richard H. Hughes IV, Robert F. Atlas
  • Legal and ethical issues in person-centered care / Richard H. Hughes IV, Clifford E. Barnes
  • Regulatory compliance and policy / Charles R. Whipple and Denise G. Osborn-Harrison
  • Healthcare managers leading the way to higher adoption rates of informatics designed to enhance the patient experience across the continuum of care / Kathleen Martinez
  • Critical facets of a person focused supply chain management hospital system : including lessons learned from the University of Michigan Heath System, Ann Arbor, Michigan / Kori Jones, Kelly Parent, and Rolando R. Croocks
  • Preventing medical errors : using the seven pillars approach to improve the personal experience of patient care / Martin Hatlie, Robert Malizzo, and Barbara Malizzo
  • Why person and family centered care? / Joanne Disch
  • The patient empathy project : a study of patient fears / Colleen Sweeney
  • Avoiding diagnostic fixation errors : a person focused approach to human factors analysis / Ellen Grady Venditti
  • The patient's role in care : how far have we come? / Sherrie H. Kaplan and Sheldon Greenfield
  • Summary and conclusion / Donald L. Zimmerman and Denise Osborn-Harrison.