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Brand desire : how to create consumer involvement and inspiration /

Using international case studies, this book demonstrates how desirable brands are about desirable experiences, and shows what companies can do to maximize those experiences for their customers. --

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Ind, Nicholas (Autor), Iglesias, Oriol (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London ; New York, NY : Bloomsbury Information, 2016.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Ind, Nicholas,  |e author. 
245 1 0 |a Brand desire :  |b how to create consumer involvement and inspiration /  |c by Nicholas Ind & Oriol Iglesias. 
263 |a 1610 
264 1 |a London ;  |a New York, NY :  |b Bloomsbury Information,  |c 2016. 
300 |a 1 online resource (vii, 183 pages) :  |b illustrations 
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504 |a Includes bibliographical references and index. 
588 0 |a Print version record and CIP data provided by publisher; resource not viewed. 
505 0 |a Cover page; Halftitle page; Title page; Copyright page; Contents; List of figures; Acknowledgements; Introduction to Part 1: Understanding brand desire; Chapter 1 The foundations of brand desire; An introduction to brand desire; The sources of desire; Sensuality; Authenticity; Surprise; Meaningfulness; Social identity; Summary; Chapter 2 Why desire matters; Rejecting desire; Alternative perspectives; What brand consultancies think about brand desire; Our perspective on brand desire and brand equity; Summary; Introduction to Part 2: Building brand desire; Chapter 3 Principles. 
505 8 |a A matter of principlesGenerating and sharing principles; Principles versus expediency; Summary; Chapter 4 Participation; Why participation matters; Participative benefits; How LEGO learned to love its customers; 'Everything is awesome when you're part of a team'11; A different brand model; Imagine with Orange; Participative employees make the brand desirable; Summary; Chapter 5 Leadership and culture; Empathy and leadership; Global Hotel Alliance and transformational leadership; Symbolic leadership; Cultural embedding; Summary; Chapter 6 Storytelling. 
505 8 |a Stories as emotionally appealing sense- making devicesCrafting a story; Chipotle: The Scarecrow; Storybuilding; Burberry and its trench coat; Linking storybuilding, storytelling and storydoing; Rapha; Summary; Chapter 7 Experience; Deconstructing the experience; The Nespresso experience; Building memorable experiences in a digital environment; Summary; Chapter 8 Innovation; Brand surprise; Continuity and surprise at Porsche; Innovation: past and present; Rediscovering the past; Curating the past; Living the past; How to use the past; Innovation typologies; Summary. 
505 8 |a Chapter 9 Managing brand desireInternal direction versus external involvement; Closeness versus distance; Continuity versus innovation; Managing the tensions; Summary; Notes; Index. 
520 |a Using international case studies, this book demonstrates how desirable brands are about desirable experiences, and shows what companies can do to maximize those experiences for their customers. --  |c Edited summary from book. 
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650 0 |a Product management. 
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650 0 |a Customer relations. 
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650 7 |a Branding (Marketing)  |2 fast 
650 7 |a Customer relations  |2 fast 
650 7 |a Product management  |2 fast 
700 1 |a Iglesias, Oriol,  |e author. 
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