MARC

LEADER 00000cam a2200000Ii 4500
001 EBSCO_ocn953695127
003 OCoLC
005 20231017213018.0
006 m o d
007 cr cnu|||unuuu
008 160718s2016 enk ob 001 0 eng d
040 |a N$T  |b eng  |e rda  |e pn  |c N$T  |d N$T  |d OCLCF  |d IDEBK  |d TEFOD  |d YDX  |d OCLCQ  |d U3W  |d NLW  |d OCLCO  |d VLY  |d OCLCO  |d INARC  |d OCLCQ 
020 |a 9781472930248  |q (electronic bk.) 
020 |a 147293024X  |q (electronic bk.) 
020 |a 9781472930231  |q (electronic bk.) 
020 |a 1472930231  |q (electronic bk.) 
020 |z 9781472930224 
035 |a (OCoLC)953695127 
037 |a 02795F12-012C-46FC-98B5-F596438390D1  |b OverDrive, Inc.  |n http://www.overdrive.com 
050 4 |a HD66 
072 7 |a BUS  |x 082000  |2 bisacsh 
072 7 |a BUS  |x 041000  |2 bisacsh 
072 7 |a BUS  |x 042000  |2 bisacsh 
072 7 |a BUS  |x 085000  |2 bisacsh 
082 0 4 |a 658.4/022  |2 23 
049 |a UAMI 
100 1 |a Hughes, Justin,  |e author. 
245 1 4 |a The Business of excellence :  |b building high-performance teams and organizations /  |c Justin Hughes. 
264 1 |a London :  |b Bloomsbury Business,  |c 2016. 
300 |a 1 online resource. 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
588 0 |a Online resource; title from PDF title page (EBSCO, viewed August 29, 2016). 
504 |a Includes bibliographical references and index. 
505 0 |a Half Title; Title; Copyright; Dedication; Contents; List of figures; Acknowledgements; Introduction; Chapter 1 The crux of the issue; Fly the plane; World-.class basics; Learning from experience; The crux of the issue; The problem; The solution; Chapter 2 Excellence -. it starts with you; Looking in the mirror; Setting the standard; The humility of high performers; Leave no stone unturned; Benchmarking (are you up for it?); But we're creative; Summary of key points; The foundations; Chapter 3 Team players for team games (People); Drivers of behaviour 
505 8 |a You get the behaviour (performance) you train forYou get the behaviour (performance) you reward; Selection for the Red Arrows; The challenge for The Red Arrows; The selection process; The challenge for senior leadership teams; Team banking -. a case study; Developing the high-.performance team -. processes; Summary of key points; Chapter 4 Building the teams and organization you need (Capability); Britain's worst customer service company? (a hotly contended title!); Britain's best team?; Learning to be a fighter pilot; Putting the training to the test; Building the teams you need 
505 8 |a Building capability in the teamClarity; Alignment; Commitment; The Channel Tunnel -. a case study; Common approach; Communication; Empowerment; Summary of key points; Getting stuff done; Chapter 5 From desire to outcome (Delivery); 5A Plans and planning; Planning for success; Plans and planning; The right solution to the wrong problem; The mission planning process; Aim; Start at the end; Analysis; Threats; External threats; Environmental threats; Internal threats (weaknesses); Strengths; Tactics (where is the best opportunity for success?); Contingencies 
505 8 |a Upside down at 400mph: What's the plan?Stress testing the assumptions; The Red Team; Differential insight; Leading a planning team; Summary of key points; 5B Communicating the plan; Which guns did you mean?; The concept of briefing; The mechanics of briefing; Fighter pilot mission brief; Briefing -. case study; Summary of key points; 5C Execution; Friction and information overload; Priorities: What's the ball you can't afford to drop?; Recognizing overload; Execution and the art of decision-.making; Case study -. Marks and Spencer; History; Lessons; Conclusion; Summary of key points 
505 8 |a Chapter 6 Accelerating performance (Learning)An organization with a memory; The Donaldson report; The Francis report; Other sectors; A culture of learning; The debrief; What is a debrief?; A little bit of history; What a debrief isn't; Debrief behaviours; A quick health warning; Actor/.observer bias; Behaviour in practice; Running the debrief; Lead by example; Establish the parameters; Analyse the execution; Review the learning; Notify the learning; Implementation -. when and what; Knowledge management; Conclusion; Summary of key points; Other issues 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
650 0 |a Teams in the workplace. 
650 0 |a Organizational change. 
650 2 |a Organizational Innovation 
650 6 |a Équipes de travail. 
650 6 |a Changement organisationnel. 
650 7 |a Management: leadership & motivation.  |2 bicssc 
650 7 |a Business strategy.  |2 bicssc 
650 7 |a Business & management.  |2 bicssc 
650 7 |a BUSINESS & ECONOMICS / Industrial Management  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS / Management  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS / Management Science  |2 bisacsh 
650 7 |a BUSINESS & ECONOMICS / Organizational Behavior  |2 bisacsh 
650 7 |a Organizational change.  |2 fast  |0 (OCoLC)fst01047828 
650 7 |a Teams in the workplace.  |2 fast  |0 (OCoLC)fst01144679 
856 4 0 |u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=1286478  |z Texto completo 
938 |a Internet Archive  |b INAR  |n businessofexcell0000hugh 
938 |a YBP Library Services  |b YANK  |n 16731668 
938 |a ProQuest MyiLibrary Digital eBook Collection  |b IDEB  |n cis33457123 
938 |a YBP Library Services  |b YANK  |n 13077053 
938 |a EBSCOhost  |b EBSC  |n 1286478 
994 |a 92  |b IZTAP