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Transforming relationships for high performance : the power of relational coordination /

Whether from customers, supply-chain partners, policymakers, or regulators, organizations in virtually every industry are facing calls to do more with less. They are feeling compelled to provide higher-quality outcomes, more rapidly, at a lower cost. This book offers a road-tested approach for deliv...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Gittell, Jody Hoffer (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Stanford, California : Stanford Business Books, an imprint of Stanford University Press, 2016.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Meeting performance pressures with a relational response
  • How relational coordination drives high performance
  • Engaging clients in relational coproduction
  • Driving performance through relational leadership
  • How structures support or undermine these relational dynamics
  • A relational model of organizational change
  • Relational coordination at Group Health
  • Relational coproduction in Varde Municipality
  • Relational leadership at Dartmouth Hitchcock
  • Bringing it all together at Billings Clinic
  • Relational interventions to create new ways of relating
  • Work process interventions to create new ways of working
  • Structural interventions to support and sustain these new dynamics
  • Bringing it all together in your own organization.