E-Business Service Level Agreements.
Your customers don't care whether it is you, your ISP, ASP, or other outsourced provider who screws up - they just know they can't do business with you when they want to. All that matters is that your e-business is failing to deliver - and that you need to hold someone accountable. Meaning...
Clasificación: | Libro Electrónico |
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Autor principal: | Hiles, Andrew Hon FBCI, EIoSCM |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Rothstein Publishing,
2016.
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Temas: | |
Acceso en línea: | Texto completo |
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