A safe place for dangerous truths : using dialogue to overcome fear & distrust at work /

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No more "checking for feet." This illuminating guide gets people to tell the truth at the meeting--not in the bathroom afterwards. Almost everybody does it--lie, that is. In one recent survey 93% of people admitted to lying regularly at work! Why? Because it's safer than telling the t...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Simmons, Annette (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM, American Management Association, [1999]
Temas:
Dialogue analysis.
Communication in small groups.
Analyse du dialogue.
Communication dans les petits groupes.
FAMILY & RELATIONSHIPS > Friendship.
Communication in small groups
Dialogue analysis
CONVERSATION.
VERBAL COMMUNICATING.
GROUP DYNAMICS.
EMPLOYEE RELATIONS.
Acceso en línea:Texto completo
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Tabla de Contenidos:
  • Dialogue Defined
  • Why Dialogue?
  • Shooting in the Dark
  • Thinking New Thoughts
  • The "Real Problem"
  • Dialogue Skills for Dangerous Truths
  • Learning Schmearning
  • Reengineering Communication
  • If People Were Cows
  • Collective Learning Disabilities
  • Coherence
  • Group Self-Awareness
  • Collective Introspection
  • Shared Action
  • How Hard Can It Be?
  • What's the Big "D"?
  • Finding a Choir to Preach To
  • Selling Dialogue
  • Go Big Picture and Benefits
  • Remember a Time When
  • A Credible Process
  • Mapping the Mental Terrain
  • Making Dialogue User-Friendly
  • The Five Stages of Dialogue
  • Group Dynamics 101
  • Conflict as a Raw Material to Innovation
  • A Picture Is Worth a Thousand Words
  • Form, Storm, Norm, and Perform With a Developmental Twist
  • False Clarity
  • When the Group Doesn't Wanna Go There
  • Expanding Personal Responsibility
  • Resistance Is Natural
  • Sounds Like a Personal Problem
  • Paths of Least Resistance
  • The Four Group Escape Strategies
  • The "Flight" Avoidance Strategy
  • The "Fight" Avoidance Strategy
  • The "Pairing" Avoidance Strategy
  • The "Dependency" Avoidance Strategy
  • When the Ego Doesn't Wanna Hear It
  • Developing Mental Agility
  • The Four Individual Escape Strategies
  • Tenacity
  • Factumptionism
  • Reductionism
  • Distancing
  • Brain Training
  • With All That Going Against You: The How-To's of Dialogue
  • Before You Begin
  • Cornfield and a Shotgun
  • Can't Make 'Em Drink
  • Thirsty?
  • Speed Kills
  • Quality Can Be Inconvenient
  • Being There.

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