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Five steps of outcome-based planning and evaluation for public libraries /

Many libraries, like other organizations, engage in strategic planning in order to understand their community's information needs and to be aware of strengths, opportunities, weaknesses, and threats that can influence success. Evaluation is the process of understanding the extent to which speci...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Gross, Melissa (Autor), Mediavilla, Cindy, 1953- (Autor), Walter, Virginia A. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : ALA Editions, an imprint of the American Library Association, 2016.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Outcomes, services and programs, and OBPE
  • Gathering information
  • Determining outcomes
  • Designing programs and services
  • Evaluating programs and services
  • Sharing results
  • Appendix A. Community assessment environmental scan : internal (library) factors
  • Appendix B. Community assessment environmental scan : external (community) factors
  • Appendix C. Community assessment : field research questions to ask yourself
  • Appendix D. Community assessment : sample interview and focus group questions.