Making change work : how to create behavioural change in organizations to drive impact and ROI /
"When change initiatives fail, many times the organization is blamed for not aligning projects to business needs from the beginning, or for not turning knowledge into action. Making Change Work argues that what connects success with these initiatives is behavioral change. It brings together the...
Clasificación: | Libro Electrónico |
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Autores principales: | , , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
London, United Kingdom ; Philadelphia, PA :
Kogan Page,
2016.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- <Ul style='padding-top:0;padding-left:0;list-style:none;'><li>Section
- ONE: WHY CHANGE?</li><li><ul style='padding-top:0;list-style:none;'><li>Chapter
- 1: The Need for Results from Change;</li><li>Chapter
- 2: Business Alignment: The V Model;</li><li>Chapter
- 3: Current Failures of Behavioural Change;</li></ul></li><li>Section
- TWO: TLA PROCESS AND THEORY;</li><li><ul style='padding-top:0;list-style:none;'><li>Chapter
- 4: The TLA Process and Applications;</li><li>Chapter
- 5: Preparation;</li><li>Chapter
- 6: ACTION conversation;</li></ul></li><li>Section
- THREE: EVALUATION;</li><li><ul style='padding-top:0;list-style:none;'><li>Chapter
- 7: Evaluation Planning;</li><li>Chapter
- 8: Data Collection;</li><li>Chapter
- 9: Data Analysis;</li><li>Chapter
- 10: Reporting;</li></ul></li><li>Section
- FOUR: TLA IN PRACTICE;</li><li><ul style='padding-top:0;list-style:none;'><li>Chapter
- 11: Making TLA Work
- Skill Set;</li><li>Chapter
- 12: Making TLA Work
- Guiding the Conversations;</li><li>Chapter
- 13: How to Roll-out TLA in line with the Alignment Model;</li><li>Chapter
- 14: Case Study
- UNSW Innovations at UNSW Australia;</li><li>Chapter
- 15: Case Study
- Successfully Managing a Mature Workforce;</li></ul></li><li>Misc
- 1: Appendix 1: Sample TLA Plan;</li><li>Misc
- 2: Appendix 2: Turning Learning into Action® Change Agreement;</li><li>Misc
- 3: Appendix 3: Sample conversation to Illustrate the flexible TION part of the ACTION Model</li></ul>