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Leadership lessons from a UPS driver : delivering a culture of we, not me /

United Parcel Service (UPS) is a household name that customers and investors alike hold in high regard. Who hasn't been delighted by a right-on-time delivery, one of the 18 million UPS makes every day? Founded over a hundred years ago, UPS has moved steadily up the Fortune 500 while so many oth...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Wallace, Ron (Ronald G.) (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oakland, CA : Berrett-Koehler Publishers, [2016]
Colección:A BK business book Leadership lessons from a UPS driver
Temas:
Acceso en línea:Texto completo
Texto completo
Tabla de Contenidos:
  • Cover
  • Contents
  • Introduction
  • CHAPTER 1 Delivering a Culture
  • CHAPTER 2 Building a Successful Team
  • CHAPTER 3 Divine Intervention
  • CHAPTER 4 Developing Your Team's Unique Talents
  • CHAPTER 5 Targeting the Most Critical Information
  • CHAPTER 6 Cultivating the X Factor
  • CHAPTER 7 Maintaining an Ethical Environment
  • CHAPTER 8 Fostering Positive Interactions
  • CHAPTER 9 Moving Forward
  • CHAPTER 10 Prepare for Places Unexpected
  • CHAPTER 11 Signed, Sealed, and Delivered
  • A Study Guide for Leaders and Their Teams
  • Endnotes
  • The "We" (It's Not Just Me!)
  • Acknowledgments
  • Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Z
  • About the Author.