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Fleet services : managing to redefine success /
Striking new ground, this is a definitive book for fleet leaders seeking to reach their full potential. It reveals critical insights, and dispels common misconceptions that typically limit customer service success. Introducing new directions and requirements, it enables low costs and exceptional ser...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Warrendale, Pennsylvania :
SAE International,
[2015]
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| Colección: | Society of Automotive Engineers. Electronic publications
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| Temas: | |
| Acceso en línea: | Texto completo |
| Sumario: | Striking new ground, this is a definitive book for fleet leaders seeking to reach their full potential. It reveals critical insights, and dispels common misconceptions that typically limit customer service success. Introducing new directions and requirements, it enables low costs and exceptional service quality, being both the "best" and your customers' "first-choice" service provider, and achieving win-win results beyond all expectations. This book presents the knowledge necessary to thrive in today⁰́₉s competitive business environment. |
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| Notas: | Includes index. |
| Descripción Física: | 1 online resource (xix, 215 pages) : illustrations (some color) |
| ISBN: | 9780768082203 076808220X 0768082226 9780768082210 0768082218 9780768082227 |