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Narratives of crisis : telling stories of ruin and renewal /

"How did you first hear about 9/11? What images come to mind when you think of Hurricane Katrina? How did your community react to the Sandy Hook Elementary School shooting? You likely have your own stories about these tragic events. Yet, as a society, we rarely stop to appreciate the narratives...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Seeger, Matthew W. (Matthew Wayne), 1957- (Autor), Sellnow, Timothy L. (Timothy Lester), 1960- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Stanford, California : Stanford Business Books, an imprint of Stanford University Press, 2016.
Colección:High reliability and crisis management.
Temas:
Acceso en línea:Texto completo

MARC

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100 1 |a Seeger, Matthew W.  |q (Matthew Wayne),  |d 1957-  |e author. 
245 1 0 |a Narratives of crisis :  |b telling stories of ruin and renewal /  |c Matthew W. Seeger and Timothy L. Sellnow. 
263 |a 1606 
264 1 |a Stanford, California :  |b Stanford Business Books, an imprint of Stanford University Press,  |c 2016. 
300 |a 1 online resource (ix, 199 pages) :  |b illustrations. 
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490 1 |a High reliability and crisis management 
504 |a Includes bibliographical references and index. 
505 0 |a Narratives of crisis -- Humans as storytellers -- How stories disrupt our sense of meaning -- Making sense through accounts -- Blame narratives -- Renewal narratives -- Victim narratives -- Hero narratives -- Memorial narratives -- How narratives of crisis compete and converge -- The consequences of crisis narratives. 
520 |a "How did you first hear about 9/11? What images come to mind when you think of Hurricane Katrina? How did your community react to the Sandy Hook Elementary School shooting? You likely have your own stories about these tragic events. Yet, as a society, we rarely stop to appreciate the narratives that follow a crisis and their tremendous impact. This book examines the fundamental role that narratives play in catastrophic events. A crisis creates a communication vacuum, which is then populated by the stories of those who were directly affected, as well as crisis managers, journalists, and onlookers. These stories become fundamental to how we understand a disaster, determine what should be done about it, and carry forward our lessons learned. Matthew W. Seeger and Timothy L. Sellnow outline a typology of crisis narratives: accounts of blame, stories of renewal, victim narratives, heroic tales, and memorials. Using cases to illustrate each type, they show how competing accounts battle for dominance in the public sphere, advancing specific organizational, social, and political changes. Narratives of Crisis improves our understanding of how consensus forms in the aftermath of a disaster, providing a new lens for comprehending events in our past and shaping what comes from those in our future."--  |c Provided by publisher. 
588 0 |a Online resource; title from digital title page (viewed July 31, 2023). 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
650 0 |a Communication in crisis management. 
650 0 |a Crisis management. 
650 0 |a Narration (Rhetoric) 
650 6 |a Communication en gestion de crise. 
650 6 |a Gestion de crise. 
650 6 |a Narration. 
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650 7 |a SOCIAL SCIENCE  |x General.  |2 bisacsh 
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650 7 |a Crisis management.  |2 fast  |0 (OCoLC)fst00883617 
650 7 |a Narration (Rhetoric)  |2 fast  |0 (OCoLC)fst01032927 
700 1 |a Sellnow, Timothy L.  |q (Timothy Lester),  |d 1960-  |e author. 
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