Cargando…
Risk and crisis communication : navigating the tensions between organizations and the public /
This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually descri...
| Clasificación: | Libro Electrónico |
|---|---|
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Lanham :
Lexington Books,
2015.
|
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Introduction / Robert S. Littlefield
- Adding the focus on culture as a best practice / Robert S. Littlefield
- Tension of timeliness : how timing proved costly for peanut corporation of America / Shalindra Rathnasinghe and Robert S. Littlefield
- Tension of openness : an examination of menu foods organizational disclosure during the 2007 pet-food recall / Laura C. Farrell
- Tension of certainty: the mistakes of the e coli outbreak in Europe / Nigel D. Haarstad and Robert S. Littlefield
- The tension of organizational interest : China's 2008 melamine milk crisis / Tara B. Freed and Robert S. Littlefield
- Tension of taking responsibility : the failings of del bueno in the queso fresco crisis / Jessica Rick and Robert S. Littlefield
- The tension of controlling the narrative : construing and mis-construing risk messages / Elizabeth L. Petrun
- The tension of emotional connection : health literacy and the 2010 salmonella egg recall / Holly A. Roberts and Shari R. Veil
- Reflecting on the dialectal tensions in crisis communication : lessons learned and future opportunities / Timothy L. Sellnow.