Transforming health care scheduling and access : getting to now /

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According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care s...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: Institute of Medicine (U.S.). Committee on Optimizing Scheduling in Health Care
Otros Autores: Kaplan, Gary (Gary S.) (Editor ), Lopez, Marianne Hamilton (Editor ), McGinnis, J. Michael (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Washington, DC : National Academies Press, [2015]
Colección:Online access: National Academy of Sciences National Academies Press.
Online access: NCBI NCBI Bookshelf.
Temas:
Health services administration > United States.
Health planning > United States.
Medical appointments and schedules.
Appointments and Schedules
Services de santé > Administration > États-Unis.
Santé publique > Planification > États-Unis.
Rendez-vous et horaires médicaux.
POLITICAL SCIENCE > Public Policy > Social Security.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
Medical appointments and schedules
Health planning
Health services administration
United States
Acceso en línea:Texto completo
Descripción
Sumario:According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource--highly trained personnel--inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.
Notas:Title from PDF title page.
Descripción Física:1 online resource (1 PDF file (x, 143 pages)) : illustrations
Bibliografía:Includes bibliographical references.
ISBN:9780309339209
0309339200

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