Cargando…

Authentic customer centricity : a journey towards sustainable customer experience /

Detalles Bibliográficos
Clasificación:	Libro Electrónico
Autor principal:	Zafer, Alkhatani Saad (Autor)
Formato:	Electrónico eBook
Idioma:	Inglés
Publicado:	Charlotte, NC : Information Age Publishing Inc., [2015]
Temas:	Customer relations. Corporate culture. Culture organisationnelle. BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior. Corporate culture Customer relations
Acceso en línea:	Texto completo

Ejemplares similares

True alignment : linking company culture with customer needs for extraordinary results /
por: Papke, Edgar
Publicado: (2014)

Sense & respond : how successful organizations listen to customers and create new products continuously /
por: Gothelf, Jeff, et al.
Publicado: (2017)

Above the Line : How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results.
por: Henderson, Michael, 1963-
Publicado: (2014)

True alignment : linking company culture with customer needs for extraordinary results /
por: Papke, Edgar
Publicado: (2014)

True alignment : linking company culture with customer needs for extraordinary results /
por: Papke, Edgar
Publicado: (2014)

The Customer Centricity Playbook : Implement a Winning Strategy Driven by Customer Lifetime Value /
por: Fader, Peter S., et al.
Publicado: (2018)

@ your service : how to attract new customers, increase sales, and grow your business using simple customer service techniques /
por: Eliason, Frank, 1972-
Publicado: (2012)

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
por: Loshin, David, 1963-
Publicado: (2014)

Corporate reputation Management : Analisi e modelli di misurazione /
por: Cuomo, Maria Teresa
Publicado: (2012)

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
por: Lowenstein, Michael W., 1942-
Publicado: (2014)

Customer-centric marketing : supporting sustainability in the digital age /
por: Richardson, Neil Andre Asselbroug
Publicado: (2015)

Customer's new voice : extreme relevancy and experience through volunteered customer information /
por: McKean, John, 1956-
Publicado: (2015)

Customer-centric marketing : build relationships, create advocates, and influence your customers /
por: Cundari, Aldo
Publicado: (2015)

Fusion oder Konfusion? : Die unternehmenskulturelle Herausforderung /
por: Götze, Sandra
Publicado: (2010)

Augmented customer strategy : CRM in the digital age /
Publicado: (2019)

Customer-centricity : the new path to product innovation and profitability /
por: Valls, Josep-Francesc
Publicado: (2018)

Customer-centricity : the new path to product innovation and profitability /
por: Valls, Josep-Francesc
Publicado: (2018)

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people /
por: Michelli, Joseph A., 1960-
Publicado: (2014)

Organisation Designs from Start-up to Global : Dynamic Designs for Growth.
por: Bellerby, Mike
Publicado: (2017)

Organisation Designs from Start-up to Global : Dynamic Designs for Growth.
por: Bellerby, Mike
Publicado: (2017)

The new management : democracy and enterprise are transforming organizations /
por: Halal, William E.
Publicado: (1996)

Transform Customer Experience : How to achieve customer success and create exceptional CX /
por: Villani, Isabella
Publicado: (2019)

What customers crave : how to create relevant and memorable experiences at every touchpoint /
por: Webb, Nicholas J., 1958-
Publicado: (2017)

Tres claves de éxito de la familia empresaria : un camino hacia la profesionalización.
por: Mendoza Díaz, Enrique
Publicado: (2016)

Courageous Leadership : the Missing Link to Creating a Lean Culture of Excellence /
por: Kumar, Sumeet, 1971-
Publicado: (2018)

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
por: Loshin, David, 1963-
Publicado: (2014)

La philosophie du Kaizen ou l'amélioration continue : un petit pas pour l'employé, un bond en avant pour la société /
por: Delers, Antoine
Publicado: (2015)

The critical few : energize your company's culture by choosing what really matters /
por: Katzenbach, Jon R., 1932-
Publicado: (2018)

The critical few : energize your company's culture by choosing what really matters /
por: Katzenbach, Jon R., 1932-
Publicado: (2018)

Recursos humanos en redes y organizaciones : algunas reflexiones e desafíos /
Publicado: (2017)

Be your customer's hero : real-world tips & techniques for the service front lines /
por: Toporek, Adam
Publicado: (2015)

Corporate social irresponsibility : individual behaviors and organizational practices /
Publicado: (2017)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
por: Blunt, Carolyn, 1976-
Publicado: (2013)

Customer service training /
por: Delvin, Kimberly
Publicado: (2015)

Customer service training /
por: Delvin, Kimberly
Publicado: (2015)

Starting strong : a mentoring fable /
por: Zachary, Lois J.
Publicado: (2014)

Organisational Schizophrenia : Impact on Customer Service Quality.
por: Gureja, Gopal K.
Publicado: (2013)

The value of the customer relationship /
por: Angelini, Antonella
Publicado: (2018)

Agile engagement : how to drive lasting results by cultivating a flexible, responsive, and collaborative culture /
por: Jaramillo, Santiago, 1989-
Publicado: (2016)

Radical outcomes : how to create extraordinary teams that get tangible results /
por: Stancampiano, Juliana, 1978-
Publicado: (2019)