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|a Oetzel, John G.
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|a The SAGE Handbook of Conflict Communication :
|b Integrating Theory, Research, and Practice.
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|a Thousand Oaks :
|b SAGE Publications,
|c 2013.
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|a 1 online resource (913 pages)
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|a C; Contents; Preface; Acknowledgments; Chapter 1 -- Definitions and Approaches to Conflict and Communication; Chapter 2 -- Quantitative Methods for Conflict Communication Research; Chapter 3 -- Qualitative Research on Communicationand Conflict; Section 1 -- Interpersonal Conflict; Introduction to Interpersonal Conflict; Chapter 4 -- Emotion and Communication in Conflict Interaction; Chapter 5 -- Social Cognition and Conflict; Chapter 6 -- Conflict in Dating and Marital Relationships; Chapter 7 -- Intimate Partner Violence; Chapter 8 -- Family Conflict Communication.
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|a Chapter 9 -- It Happens in Real Life: The Complexitiesof Conflict and Mental Health Within FamiliesChapter 10 -- Managing Conflict in a Competent Manner:A Mindful Look at Events That Matter; Section 2 -- Organizational Conflict; Introduction to Organizational Conflict; Chapter 11 -- Negotiation; Chapter 12 -- Perspectives on Workgroup Conflict and Communication; Chapter 13 -- Conflict Motivations and Tactics of Targets, Bystanders, and Bullies: A Thrice-Told Tale of Workplace Bullying; Chapter 14 -- Work-Life Conflict.
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|a Chapter 15 -- Building Constructive Conflict CommunitiesThrough Conflict Resolution EducationChapter 16 -- Conflict Management in Health Care Settings; Chapter 17 -- Systems Within Systems: Law, Management, and Participation-Based Conflict Management SystemsWithin Organizations; Section 3 -- Community Conflict; Introduction to Community Conflict; Chapter 18 -- Community Conflict, Ethics, and Civic Engagement; Chapter 19 -- Environmental Conflict Communication; Chapter 20 -- Trust in Community-Academic Research Partnerships: Increasing the Consciousness of Conflict and Trust Development.
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|a Chapter 21 -- Religion and Conflict: An Emerging Field of InquiryChapter 22 -- Moral Conflict and Transcendent Communication; Chapter 23 -- Communities, Conflict, and the Design of Dialogic Conversations; Section 4 -- Intercultural/International Conflict; Introduction to Intercultural/International Conflict; Chapter 24 -- The Identity Factor in Intercultural Conflict; Chapter 25 -- Interracial and Interethnic Conflict and Communication in the United States; Chapter 26 -- Intercultural and Intergroup Conflict Resolution:Nonviolence and Middle Way Approaches.
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|a Chapter 27 -- Conflict in the Global WorkplaceChapter 28 -- Building Cultures of Peace:The Role of Intergroup Dialogue; Chapter 29 -- Culture-Based Situational Conflict Model:An Update and Expansion; Chapter 30 -- Transforming InterculturalConflict Through the Context of Relationship; Chapter 31 -- Conflict Communication in Contexts: Organizing Themes and Future Directions; Author Index; Subject Index; About the Editors; About the Contributors.
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|a This second edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective, identifying the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and applic.
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|a Conflict management.
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|a Social conflict.
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|a Communication in the social sciences.
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|a Gestion des conflits.
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|i Print version:
|a Oetzel, John G.
|t SAGE Handbook of Conflict Communication : Integrating Theory, Research, and Practice.
|d Thousand Oaks : SAGE Publications, ©2013
|z 9781412987790
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