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Managing business communications : your guide to getting it right /
Clear and effective communication within and beyond organisations has always been a crucial business driver, and as communication channels proliferate and the speed of communication increases, getting your message across has never been more important. Using the series' trademark mix of checklis...
| Clasificación: | Libro Electrónico |
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| Autor Corporativo: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
Profile Books,
2015.
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| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Copyright Page; About the checklist series; About this book; Contents; Introduction; Communication skills; Ensuring clear communication; Understanding non-verbal communication; Albert Mehrabian: Non-verbal communication; Facilitating; Networking; Using social media effectively; Charlene Li: Social media and technologies; Verbal communication; Effective verbal communication with groups; Team briefing; Face-to-face communication for interviews and meetings; Handling effective meetings; Effective communications: Preparing presentations; Effective communications: Delivering presentations.
- Effective negotiationRobert B Cialdini: Influence and persuasion; Written communication; Effective business writing; Report writing; Email etiquette; Dale Carnegie: How to win friends and influence people; Designing questionnaires; Writing a business plan; Organisational communication; Managing internal communication; Communicating across cultures; Communicating in the virtual workplace; Claude Shannon: Father of information theory; Brainstorming; External communication; Public relations planning; Edward L Bernays: Public relations pioneer; Preparing for a media interview.
- Communicating in a crisisPlanning a conference; Acknowledgements; Index.