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Managing business communications : your guide to getting it right /

Clear and effective communication within and beyond organisations has always been a crucial business driver, and as communication channels proliferate and the speed of communication increases, getting your message across has never been more important. Using the series' trademark mix of checklis...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: Chartered Management Institute (Great Britain)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Profile Books, 2015.
Temas:
Acceso en línea:Texto completo

MARC

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520 |a Clear and effective communication within and beyond organisations has always been a crucial business driver, and as communication channels proliferate and the speed of communication increases, getting your message across has never been more important. Using the series' trademark mix of checklists and thinker profiles, the guide looks at different types of business communications - written, verbal and external - and also focusses on the challenges of cross-cultural and virtual communication, and websites and social media. Topics covered include: report writing, running meetin. 
505 0 |a Copyright Page; About the checklist series; About this book; Contents; Introduction; Communication skills; Ensuring clear communication; Understanding non-verbal communication; Albert Mehrabian: Non-verbal communication; Facilitating; Networking; Using social media effectively; Charlene Li: Social media and technologies; Verbal communication; Effective verbal communication with groups; Team briefing; Face-to-face communication for interviews and meetings; Handling effective meetings; Effective communications: Preparing presentations; Effective communications: Delivering presentations. 
505 8 |a Effective negotiationRobert B Cialdini: Influence and persuasion; Written communication; Effective business writing; Report writing; Email etiquette; Dale Carnegie: How to win friends and influence people; Designing questionnaires; Writing a business plan; Organisational communication; Managing internal communication; Communicating across cultures; Communicating in the virtual workplace; Claude Shannon: Father of information theory; Brainstorming; External communication; Public relations planning; Edward L Bernays: Public relations pioneer; Preparing for a media interview. 
505 8 |a Communicating in a crisisPlanning a conference; Acknowledgements; Index. 
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