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People risk management : a practical approach to managing the human factors that could harm your business /
"The collapse of major corporations during the global financial crisis, major accidents, and strategic mistakes resulting from mismanagement, have highlighted the crucial role that bad decision making has in creating disasters. People are at the core of corporate success and failure. Researcher...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Philadelphia, PA :
Kogan Page,
2015.
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| Edición: | 1st edition. |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Figures and tables list; 01 People Risk in context; 1.1 A quiet revolution in decision-making; 1.2 The Global Financial Crisis; 1.3 Failure to challenge; 1.4 What is People Risk?; 1.5 Structure of the book; 1.6 Audience; Notes; 02 Definition and models of People Risk; 2.1 Introduction
- what is People Risk?; 2.2 An example of People Risk Management; 2.3 Definition of People Risk; 2.4 Models of People Risk; 2.5 The People Risk Triangle; Notes; 03 The human dimension of People Risk; 3.1 Decision-making; 3.2 Cognitive biases; 3.3 Heuristics; 3.4 Conflicts of interest.
- 3.5 Systems of human decision-making3.6 A hypothetical example; Notes; 04 Case studies in People Risk; 4.1 Summary of cases; 4.2 The 4Is Model; 4.3 Incidents; 4.4 Individuals; 4.5 Institutions; 4.6 Industry; 4.7 Lessons to be learned from the cases studied; Notes; 05 People Risk Management Framework; 5.1 Risk management; 5.2 People and other Risks; 5.3 People Risks in the Risk Management Framework; 5.4 Internal and External People Risks; 5.5 People Risk and Conduct Risk; 5.6 People Mapping; 5.7 Identifying and assessing People Risks; 5.8 Escalation of People Risks.
- 5.9 Appetite for People RiskNotes; 06 People Risk in the boardroom; 6.1 Board governance and maturity; 6.2 Boardroom dynamics; 6.3 The role of the Chairperson; 6.4 The role of the CEO ; 6.5 The warning signs; 6.6 Monitoring board behaviour; 6.7 What are the main People Risks in the boardroom?; 6.8 Managing People Risk in the boardroom; Notes; 07 The influence of organizational culture; 7.1 Culture in context; 7.2 Understanding risk culture; 7.3 Embedding a risk culture; 7.4 Values; 7.5 Trust; 7.6 Example of risk culture and values in action
- managing Health and Safety; Notes.
- 08 Roles and responsibilities8.1 The Three Lines of Defence model; 8.2 People Risk mitigation; 8.3 Clarifying responsibilities in the lines of defence; 8.4 High Reliability Organizations; 8.5 The crucial role of Human Resources (HR); 8.6 Human Resources Risk Management; 8.7 The Assurance functions; 8.8 Auditing corporate culture; 8.9 Values audit; Notes; 09 Improving decision-making; 9.1 Making the Invisible Visible; 9.2 Improving individual decision-making; 9.3 Decision-making process; 9.4 Checklists and decision-making; Notes; 10 Personal responsibility; 10.1 Codes of Conduct.
- 10.2 Personal responsibilities10.3 Job Descriptions; 10.4 Individual Interactions; 10.5 Personalized Codes of Conduct; Notes; 11 Conclusion; 11.1 Lessons learned; 11.2 Regulation of People Risk; 11.3 Starting the journey; 11.4 What will success look like?; 11.5 The imperative for change; Notes; Glossary of terms and abbreviations; References; Index.