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Trust and betrayal in the workplace : building effective relationships in your organization /

Trust is a key differentiator for high-performing organizations. It makes bold initiatives possible, difficult transitions easier, and everyday workflow more effective. Yet trust can be hard to build and sustain because most people aren't aware of the subtle and unintentional ways they test and...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Reina, Dennis S., 1950-
Otros Autores: Reina, Michelle L., 1958-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oakland, CA : Berrett-Koehler Publishers, 2015.
Edición:Third edition, revised and updated.
Colección:A BK business book
Temas:
Acceso en línea:Texto completo
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Tabla de Contenidos:
  • Cover; Contents; Preface; CHAPTER ONE: Trust Begins with You; CHAPTER TWO: Trust of Character; CHAPTER THREE: Trust of Communication; CHAPTER FOUR: Trust of Capability; CHAPTER FIVE: Your Readiness and Willingness to Trust; CHAPTER SIX: How You Trust; CHAPTER SEVEN: How Trust Is Broken: Betrayal; CHAPTER EIGHT: How Trust Is Rebuilt: The Seven Steps for Healing; CHAPTER NINE: How Trust Is Transformed: Transformative Trust; CHAPTER TEN: Taking Trust to the Next Level; Index; A; B; C; D; E; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; Acknowledgments; About the Authors.