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Communication case studies for health care professionals : an applied approach /

"The importance of good communication between health professionals and patients has been well documented. Not only does it foster patient satisfaction, it can have a profound effect on health outcomes. This casebook/workbook helps students, faculty, and health care providers to assess and pract...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Pagano, Michael P. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Springer Publishing Company, [2015]
Edición:Second edition.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • pt. I: Provider Communication : Learning to talk like a health care provider
  • See one, do one, teach one
  • The biomedical model
  • The biopsychosocial model
  • Autonomy is a myth
  • Bad news
  • Closings
  • Follow-up
  • I've got the license, so we're doing it my way
  • I just need to put your information in the computer.
  • pt. II: Patient Communication : What's wrong with me?
  • I understand
  • It's been 2 hours
  • I have a STD?
  • Why do I have to wait for an MRI?
  • I'm feeling better, but ...
  • We don't know what to do
  • I hurt my back
  • I need a generic
  • The nurses paid more attention to the computer than they did to me.
  • pt. III: The Media and Health Communication : Erectile dysfunction
  • I've got a defibrillator
  • I saw this ad on television
  • Education or promotion?
  • How about cereal for my cholesterol?
  • Are vaccines safe?
  • The billboard said CyberKnife was the best way to go
  • We need to improve our press Ganey Scores
  • You posted what on Facebook?
  • pt. IV: The Role of Third Parties in Health Communication : How safe are generics?
  • I can't work
  • You'll fell better recovering at home
  • I only have 9 minutes or so
  • Why don't you tell me about it?
  • We'll have you come back for the stress test.
  • pt. V: Culture and Health Communication : We just need to get through the chemo
  • No hablo espanol
  • Health Insurance Portability and Accountability Act (HIPAA)
  • When can my employee return to work?
  • Please take off your clothes and put on this gown
  • Don't tell my wife she's dying
  • What's an interdisciplinary meeting?
  • Quality of life versus disease management
  • Why am I not seeing a doctor?
  • I shouldn't have to wait; I have insurance.