The art of communication in nursing and health care : an interdisciplinary approach /
"A handy guide to tackling difficult patient and professional interactions with confidence and compassion. In this age of increasing reliance on technology, it is essential that the fundamentals of compassionate care and good communication remain at the heart of health care. This clear, concise...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York, New York :
Springer Publishing Company,
2015.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Encounters
- Mindfulness
- Empathy
- Listening
- Words
- Patients' emotions
- Time
- Boundaries
- Biases
- Clinician emotions
- Mistakes and apologies
- Hope and bad news
- Grief
- Expressing condolences
- Disgust
- Difficult encounters
- Somatic complaints
- Clinician conflict
- Substance abuse
- Cultivating mindfulness.