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Accounts, excuses, and apologies : image repair theory and research /
"In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. This fully updated edition of the 1994 volume investigates the situations in which threats to image a...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Albany :
State University of New York Press,
[2014]
|
| Edición: | Second edition. |
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Benoit, William L. | |
| 245 | 1 | 0 | |a Accounts, excuses, and apologies : |b image repair theory and research / |c William L. Benoit. |
| 250 | |a Second edition. | ||
| 264 | 1 | |a Albany : |b State University of New York Press, |c [2014] | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Communication, persuasion, and image repair -- Image repair theory -- Corporate image repair -- Political image repair -- Sports/entertainment image repair -- International image repair -- Third party image repair -- Conclusion. | |
| 588 | 0 | |a Print version record. | |
| 520 | |a "In our constantly plugged-in and connected world, image is everything. People, groups, organizations, and countries frequently come under suspicion of wrongdoing and sometimes require defense. This fully updated edition of the 1994 volume investigates the situations in which threats to image arise and describes the image-repair strategies that may be used to help defuse these threats, such as denial and apology. The author reviews various theories on image repair, and extends prior research on the topic to include work on persuasion or attitude change. Five contexts for image repair are examined: corporate, political, sports/entertainment, international, and third party (when one person or organization tries to repair the image of another). New case studies include the British Petroleum oil spill in the Gulf of Mexico, Anthony Weiner, Lance Armstrong, Apple's apology to China over the iPhone, and Prime Minister David Cameron's apology for Bloody Sunday."--Publisher's description | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Discourse analysis. | |
| 650 | 0 | |a Verbal self-defense. | |
| 650 | 0 | |a Rhetorical criticism. | |
| 650 | 6 | |a Autodéfense verbale. | |
| 650 | 6 | |a Critique rhétorique. | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x General. |2 bisacsh | |
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| 650 | 7 | |a Rhetorical criticism |2 fast | |
| 650 | 7 | |a Verbal self-defense |2 fast | |
| 776 | 0 | 8 | |i Print version: |a Benoit, William L. |t Accounts, excuses, and apologies. |b Second edition |z 9781438453996 |w (DLC) 2014002125 |w (OCoLC)881385735 |
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