ASQ pocket guide to root cause analysis /

All organizations experience unintended variation and its consequences. Such problems exist within a broad range of scope, persistence, and severity across different industries. Some problems cause minor nuisances, others leads to loss of customers or money, others yet can be a matter of life and de...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Andersen, Bjørn (Autor), Fagerhaug, Tom, 1968- (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Milwaukee, Wisconsin : ASQ Quality Press, 2013.
Temas:
Total quality management.
Problem solving.
Quality control.
Total Quality Management
Problem Solving
Quality Control
Qualité totale.
Résolution de problème.
Qualité > Contrôle.
quality control.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Title; CIP data; Contents; Figures and Tables; Introduction; Section I; Root Cause Analysis; The RCA Process; Section II; Step 1: Define the Event; Step 2: Find Causes; Step 3: Find the Root Cause; Step 4: Find Solutions; Step 5: Take Action; Step 6: Measure and Assess; Section III; RCA Example; Conclusion.

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