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First time firing : handle this tough but essential management task with confidence and professionalism /

"Firing someone is a difficult but sometimes necessary management task; it is essential that you maintain your professionalism. Beginning with helpful advice on making a termination decision, HR expert Rebecca Mazin breaks down the process from the initial decision, through to planning and cond...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Mazin, Rebecca
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Birmingham, U.K. : Impackt Pub., 2014.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Copyright
  • Credits
  • About the Author
  • About the Reviewer
  • Contents
  • Preface
  • Chapter 1: Making the Decision to Terminate
  • Does the employee fit the job?
  • Hard and soft skills
  • Dealing with poor performance
  • When do I institute a performance improvement plan?
  • Should you give new hires a second (or third) chance?
  • Investigating employee misconduct and rule violations
  • One, two, three strikes and you're out?
  • Consistency counts
  • Are there rules and regulations to follow?
  • Preparing a recommendation to terminateUse a termination checklist
  • Summary
  • Chapter 2: Preparing for a Termination Conversation
  • Who do I notify?
  • Who needs to be in the room?
  • Communication and equipment
  • Where's the company cell phone?
  • Should I request a final paycheck?
  • Keep your termination checklist handy
  • Gather your notes and practice
  • What if the employee cries?
  • Timing makes a difference
  • Summary
  • Chapter 3: Conducting a Termination Conversation
  • Where should we meet?
  • Write it down and take notes
  • Start with a statement of purposeSample opening statements for terminations due to poor performance
  • Sample opening statements for terminations due to misconduct or rule violations
  • Sample opening statements for terminations due to failure to fit for position
  • Stick to the facts
  • When do I say, You're fired?
  • Handling emotional people
  • Concluding the conversation
  • Words to use and words to avoid
  • The special situation of reductions in staff
  • Summary
  • Chapter 4: After the Employee Leaves
  • Write a summary
  • Internal communications
  • Should I talk to the employee I fired last week?Do I give a reference?
  • Summary