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Measuring library performance : principles and techniques /
This book is an attempt to steer a course between these two, perhaps cynical, viewpoints. Performance measurement is vital to management.
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
London :
Facet,
2006.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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|---|---|---|---|
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| 100 | 1 | |a Brophy, Peter, |d 1950- | |
| 245 | 1 | 0 | |a Measuring library performance : |b principles and techniques / |c Peter Brophy. |
| 264 | 1 | |a London : |b Facet, |c 2006. | |
| 300 | |a 1 online resource (xxiii, 242 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Background -- Theoretical considerations -- User satisfaction -- Impact on users -- Social and economic impact -- Inputs -- Processes -- Outputs -- Staff -- Infrastructure -- Services for all -- Benchmarking -- The balanced scorecard -- Standards. | |
| 520 | |a This book is an attempt to steer a course between these two, perhaps cynical, viewpoints. Performance measurement is vital to management. | ||
| 588 | 0 | |a Print version record. | |
| 546 | |a English. | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Public services (Libraries) |x Evaluation. | |
| 650 | 0 | |a Quality control. | |
| 650 | 0 | |a Libraries |x Evaluation. | |
| 650 | 2 | |a Library Services | |
| 650 | 2 | |a Library Services |x organization & administration | |
| 650 | 2 | |a Evaluation Studies as Topic | |
| 650 | 2 | |a Task Performance and Analysis | |
| 650 | 2 | |a Quality Control | |
| 650 | 6 | |a Bibliothèques |x Services aux usagers |x Évaluation. | |
| 650 | 6 | |a Bibliothèques |x Évaluation. | |
| 650 | 6 | |a Qualité |x Contrôle. | |
| 650 | 7 | |a quality control. |2 aat | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Library & Information Science |x General. |2 bisacsh | |
| 650 | 7 | |a Quality control |2 fast | |
| 650 | 7 | |a Public services (Libraries) |x Evaluation |2 fast | |
| 650 | 7 | |a Evaluation |2 gnd | |
| 650 | 7 | |a Leistungsmessung |2 gnd | |
| 650 | 7 | |a Bibliothek |2 gnd | |
| 650 | 1 | 7 | |a Prestaties. |2 gtt |
| 650 | 1 | 7 | |a Meetmethoden. |2 gtt |
| 776 | 0 | 8 | |i Print version: |a Brophy, Peter, 1950- |t Measuring library performance |z 9781856045933 |w (DLC) 2007360829 |w (OCoLC)70173875 |
| 856 | 4 | 0 | |u https://ebsco.uam.elogim.com/login.aspx?direct=true&scope=site&db=nlebk&AN=689827 |z Texto completo |
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| 938 | |a Internet Archive |b INAR |n measuringlibrary0000brop | ||
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