A practical guide to facilities management /
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Dunbeath :
Whittles,
2013.
|
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover
- Title page
- Table of contents
- Abbreviations
- 1 Getting started
- 2 The basics
- 3 Managing people: staff and customers
- 4 Policies, strategies, procedures, risks and liabilities
- 5 Outsourcing of services or in-house staff?
- 6 In-house teams
- 7 Maintenance including new builds and space management
- 8 Sustainability, use of resources and sustainable technologies
- 9 Waste and how to deal with it
- 10 Fleet management
- Appendix 1 Strategic objectives and operational targets for a typical college
- Appendix 2 Management strategy for heating and ventilation in a college environment Appendix 3 Health and safety rules for contractors
- Appendix 4 Sustainability policy
- Appendix 5 Dealing with bomb threats
- Appendix 6 Preliminaries and conditions
- Appendix 7 Strategy for helpdesk
- Appendix 8 Strategy for operations and maintenance
- Appendix 9 Service level agreements
- Appendix 10 Cleaning specification
- Appendix 11 Grounds maintenance specification for a college
- Appendix 12 Health, safety and environment questionnaire
- References