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Interview Techniques for UX Practitioners : a User-Centered Design Method.

Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews. This boo...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Wilson, Chauncey
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Burlington : Elsevier Science, 2013.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:Much of the work of user-centered design practitioners involves some type of interviewing. While interviewing is an important skill, many colleagues have little or no formal training in interviewing methods and often learn on the job with limited feedback on the quality of their interviews. This book teaches readers about the three basic interview methods: structured interviews, semi-structured interviews, and unstructured interviews. The author discusses the various strengths, weaknesses, issues with each type of interview, and includes best practices and procedures for conducing effectiv.
Notas:The Phone Usability Method.
Descripción Física:1 online resource (133 pages)
ISBN:9780124104501
0124104509