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|a UAMI
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|a International Labour Organization.
|b International Training Centre.
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|a Labour Dispute Systems :
|b Guidelines for improved performance.
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|a Labor Dispute Systems
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|a Geneva :
|b International Labour Office,
|c 2013.
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|a 1 online resource (260 pages)
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336 |
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|a text
|b txt
|2 rdacontent
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|a computer
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|2 rdamedia
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|a Cover Page; Title Page; Copyright; Foreword; Table of Contents; Introduction; CHAPTER 1 Industrial relationsand dispute resolution; Introduction; The interacting parties; Power; Values; Environment; Interactive processes; The outputs of interaction; The outcome of interaction; Inevitability of conflict; Forms and causes of labour disputes; Types of disputes; Resolving disputes; CHAPTER 2 Assessing existing arrangements; Types of dispute management systems; Assessing the existing situation; Specific elements of an effective disputeresolution system; Characteristics of good governance.
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|a Assessing the existing labour disputeprevention and resolution systemUsing the guidelines; Interviews with users; Performance gaps; CHAPTER 3 Revitalizing an existing labour dispute system; Revitalization; Planning and implementing change; Planning for change; Training for conciliator/mediators; Computerized dispute case management system; CHAPTER 4 Establishing an independent authority; Policy direction; Establishing an independent authority: Getting the policy right; Taking the initiative: Who will lead thechange process?; Legislative arrangements.
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|a An independent body: Structure andoperationsCHAPTER 5 Raising awareness and providing information; Involvement of social partners; Sponsored awareness-raising; Awareness-raising: An ongoing activity; CHAPTER 6 Performance improvement; Training and related issues; Specific skills; Codes of conduct; Case management informationsystems; CHAPTER 7 Performance monitoring; Setting targets; Managers' responsibilities; Information; Evaluating outcomes; CHAPTER 8 Managing conflict in the workplace; Workplace cooperation; Managing conflict; CHAPTER 9 Issues and challenges; The challenge of change.
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|a Funding supportCHAPTER 10 ATTACHMENTS; ATTACHMENT A Glossary of key terms; ATTACHMENT B Relevant international labour standards; ATTACHMENT C Codes of behaviour / professional conduct.
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|a Effective dispute prevention and resolution procedures and mechanisms provide an important underpinning for sound and stable industrial and employment relations.
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|a Print version record.
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546 |
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|a English.
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590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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650 |
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|a Collective bargaining.
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650 |
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|a Industrial relations.
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650 |
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|a Labor disputes.
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|a Labor market.
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|a Labor demand.
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|a Labor supply.
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650 |
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|a Négociations collectives.
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|a Relations industrielles.
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|a Travail
|x Conflits.
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|a Marché du travail.
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|a industrial relations.
|2 aat
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|a employing.
|2 aat
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|a LAW
|x Administrative Law & Regulatory Practice.
|2 bisacsh
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|a BUSINESS & ECONOMICS
|x Labor.
|2 bisacsh
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650 |
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|a POLITICAL SCIENCE
|x Labor & Industrial Relations.
|2 bisacsh
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650 |
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|a Labor supply.
|2 fast
|0 (OCoLC)fst00990165
|
650 |
|
7 |
|a Labor demand.
|2 fast
|0 (OCoLC)fst00989916
|
650 |
|
7 |
|a Collective bargaining.
|2 fast
|0 (OCoLC)fst00867190
|
650 |
|
7 |
|a Industrial relations.
|2 fast
|0 (OCoLC)fst00971609
|
650 |
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7 |
|a Labor disputes.
|2 fast
|0 (OCoLC)fst00989929
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650 |
|
7 |
|a Labor market.
|2 fast
|0 (OCoLC)fst00990036
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776 |
0 |
8 |
|i Print version:
|a ILO, International Training Centre of the.
|t Labour Dispute Systems : Guidelines for improved performance.
|d Geneva : International Labour Office, ©2013
|z 9789290496779
|
856 |
4 |
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