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Labour Dispute Systems : Guidelines for improved performance.

Effective dispute prevention and resolution procedures and mechanisms provide an important underpinning for sound and stable industrial and employment relations.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor Corporativo: International Labour Organization. International Training Centre
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Geneva : International Labour Office, 2013.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a Labour Dispute Systems :  |b Guidelines for improved performance. 
246 3 |a Labor Dispute Systems 
260 |a Geneva :  |b International Labour Office,  |c 2013. 
300 |a 1 online resource (260 pages) 
336 |a text  |b txt  |2 rdacontent 
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505 0 |a Cover Page; Title Page; Copyright; Foreword; Table of Contents; Introduction; CHAPTER 1 Industrial relationsand dispute resolution; Introduction; The interacting parties; Power; Values; Environment; Interactive processes; The outputs of interaction; The outcome of interaction; Inevitability of conflict; Forms and causes of labour disputes; Types of disputes; Resolving disputes; CHAPTER 2 Assessing existing arrangements; Types of dispute management systems; Assessing the existing situation; Specific elements of an effective disputeresolution system; Characteristics of good governance. 
505 8 |a Assessing the existing labour disputeprevention and resolution systemUsing the guidelines; Interviews with users; Performance gaps; CHAPTER 3 Revitalizing an existing labour dispute system; Revitalization; Planning and implementing change; Planning for change; Training for conciliator/mediators; Computerized dispute case management system; CHAPTER 4 Establishing an independent authority; Policy direction; Establishing an independent authority: Getting the policy right; Taking the initiative: Who will lead thechange process?; Legislative arrangements. 
505 8 |a An independent body: Structure andoperationsCHAPTER 5 Raising awareness and providing information; Involvement of social partners; Sponsored awareness-raising; Awareness-raising: An ongoing activity; CHAPTER 6 Performance improvement; Training and related issues; Specific skills; Codes of conduct; Case management informationsystems; CHAPTER 7 Performance monitoring; Setting targets; Managers' responsibilities; Information; Evaluating outcomes; CHAPTER 8 Managing conflict in the workplace; Workplace cooperation; Managing conflict; CHAPTER 9 Issues and challenges; The challenge of change. 
505 8 |a Funding supportCHAPTER 10 ATTACHMENTS; ATTACHMENT A Glossary of key terms; ATTACHMENT B Relevant international labour standards; ATTACHMENT C Codes of behaviour / professional conduct. 
520 |a Effective dispute prevention and resolution procedures and mechanisms provide an important underpinning for sound and stable industrial and employment relations. 
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650 0 |a Labor market. 
650 0 |a Labor demand. 
650 0 |a Labor supply. 
650 6 |a Négociations collectives. 
650 6 |a Relations industrielles. 
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650 6 |a Marché du travail. 
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650 7 |a Labor demand.  |2 fast  |0 (OCoLC)fst00989916 
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650 7 |a Industrial relations.  |2 fast  |0 (OCoLC)fst00971609 
650 7 |a Labor disputes.  |2 fast  |0 (OCoLC)fst00989929 
650 7 |a Labor market.  |2 fast  |0 (OCoLC)fst00990036 
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