Corporate customers acceptance of internet banking : a case study of East African Trade Finance customers /
Hauptbeschreibung It is increasingly more interesting to the bank managers to understand what is important to customers when it comes to Internet banking, and especially banking conducted by the customers themselves. Corporate customers and Internet banking have been studied very modestly in the pas...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Hamburg :
Anchor Academic Pub.,
2013.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Corporate customers acceptance of Internet banking: A case study of East African Trade Finance customers; Acknowledgement; Table of contents; List of tables; List of Figures; Abstract; Chapter One: Introduction; 1.0 Introduction; 1.1. Background of the study; 1.1.1. Trade Finance; 1.1.2. Internet banking and Trade Finance; 1.2 Statement of the problem; 1.3 Purpose of the study; 1.4 Objectives of the project; 1.4.1 General objectives; 1.4.2 Specific objectives; 1.5 Research Questions; 1.6 Research Hypotheses; 1.7 Scope; 1.8 Significance Of The Study; 1.9 Conceptual frame work.
- Chapter Two: Literature Review2.0 Introduction; 2.1 Overview of the field; 2.2 Technology Acceptance Model; 2.3 Original Technology Acceptance Model; 2.4 Revised Technology Acceptance Model; 2.5 Technology Acceptance Model and Internet banking; 2.6 Adoption of Internet banking; 2.7. Research on Technology Acceptance Model in other context thanInternet banking; 2.8 Analyses of the state of the art; 2.9 Summary; Chapter Three: Methodology; 3.0 Overview; 3.1 Research Design; 3.2 Research population; 3.3 Research Instruments; 3.4 Ethical considerations; 3.5. Data Analysis Method.
- 3.6. Validity, reliability, generalizability3.7 Summary; Chapter Four: Presentation and Analysis of Findings; 4.0. Overview and structure of the chapter; 4.1 Data Analysis; 4.2 Respondent background; 4.2.1. Gender; 4.2.2. Age; 4.2.3. Education; 4.3. Use of the system; 4.4. Regression and Pearson product-moment correlation analysis; 4.4.1. Test of hypothesis 1; 4.4.2. Test of hypothesis 2; 4.4.3. Test of hypothesis 3; 4.4.4. Test of hypothesis 4; 4.5. Adjusted research model; 4.6. T-tests; 4.6.1. Differences between users and non-users; 4.6.2. Differences between females and males.
- 4.6.3. Differences between age groups4.6.4. Differences between education levels; 4.6.5. Differences between nationalities; 4.7. Validity, reliability, generalizability; 4.8. Summary; Chapter Five: Discussions, Conclusions and Recommendations; 5.0. Overview of the chapter; 5.1. Analysis of the contribution; 5.2. Discussions, Suggestions, and Managerial Implications; 5.3. Recommendations; 5.4. Suggestions for further research; Reference; Appendices; Map of East Africa.