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Digital government at work : a social informatics perspective /

Drawing upon extensive research from inside live projects, this book examines the use of digital technologies to provide more joined-up public services, and combines cross-disciplinary insights to provide a new social informatics perspective on digital government.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: McLoughlin, Ian, 1956-
Otros Autores: Wilson, Rob (Lecturer in information management), Martin, M. (Mike), 1949-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Oxford : Oxford University Press, Ã2013.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Introduction ; 1. Digital Government and Public Service Innovation ; 2. A Social Informatics Perspective ; 3. Integration: Towards the Virtual Agency? ; 4. Joining-up Children's Services and Health ; 5. Identity Management, Governance, and the Citizen as Customer ; 6. On-line on the Front-Line: FAME ; 7. Co-production and Tele-care for Older People ; 8. Making Digital Government Work ; Methodological Appendix.