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IM and SMS Reference Services for Libraries : (THE TECH SET® #19).

Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easier than you might think!

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Bielskas, Amanda
Otros Autores: Dreyer, Kathleen M.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Chicago : ALA Editions, 2012.
Colección:Tech set ; #19.
Temas:
Acceso en línea:Texto completo
Descripción
Sumario:Users want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easier than you might think!
Descripción Física:1 online resource (122 pages)
Bibliografía:Includes bibliographical references and index.
ISBN:9781555708443
1555708447
9781555708450
1555708455