Tabla de Contenidos:
  • Introduction
  • Part I: Business negotiation as discourse type
  • What makes a discourse a negotiation?
  • Negotiation, decision-making and formalism: The problem of form and substance in negotiation analysis
  • Part II: Discourse structures in business negotiations
  • International sales talk
  • The management of discourse in international seller-buyer negotiations
  • Telenegotiation and sense-making in the “virtual marketplaceâ€?
  • Organisational power in business negotiations
  • Part III: Simulating business negotiations
  • Negotiation discourse and interaction in a cross-cultural perspective: The case of Sweden and SpainDyadic and polyadic sequencing patterns in Spanish and Danish negotiation interaction
  • English and Danish communicative behaviour in negotiation simulations. On the use of intratextual and intertextual repetition
  • An analysis of language use in negotiations: The role of context and content
  • Part IV: Politeness and disagreement in business negotiations
  • The expression of disagreement
  • Culturally determined facework priorities in Danish and Spanish business negotiation
  • Politeness in French/Dutch negotiationsReferences
  • Index