Hostage/crisis negotiations : lessons learned from the bad, the mad, and the sad /

The focus of this book is on dealing with hostage and crisis negotiations and how this can be successfully accomplished i order to save lives. Typically, those encountered by correctional and law enforcement crisis negotiators fall into one of three broad categories: The Bad, the Mad, and the Sad -...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Strentz, Thomas
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Springfield, Ill. : Charles C. Thomas Publisher, ©2013.
Temas:
Hostage negotiations.
Crisis management.
Négociations pour la libération d'otages.
Gestion de crise.
POLITICAL SCIENCE > Public Policy > Social Security.
POLITICAL SCIENCE > Public Policy > Social Services & Welfare.
Crisis management
Hostage negotiations
Acceso en línea:Texto completo
Tabla de Contenidos:
  • 1. The bad, the mad, and the sad : lessons learned
  • Crisis negotiations defined
  • Some short history from Harpers Ferry
  • Soviet Standard Operating Procedure
  • Active listening
  • Negotiation Position Papers (NPP)
  • Demands
  • Surrender synonyms
  • 2. The bad (also known as criminal subjects)
  • Rationalization
  • Projection
  • Washington, D.C. courthouse siege
  • Downs v. U.s. and our legal history
  • Afghanistan or San Francisco from SeaTac
  • Stockholm Bank Robbery
  • Institutional sieges
  • 3. The mad
  • Listen and learn
  • Benny, the All American boy
  • Islamic-insane evil?
  • Bird seed bandit
  • Amazon man
  • The plot to kill Nixon
  • 4. The sad
  • Ambivalence
  • Jane the jumper
  • Valley volleyball
  • Sample negotiation position paper
  • 5. In summation.

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