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The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management /
Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad mana...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Otros Autores: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Brookfield, Conn. :
Rothstein Associates,
Ã2013.
Ã2013 |
| Colección: | Rothstein catalog on disaster recovery.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 082 | 0 | 4 | |a 658.3/0019 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Hawkins Mitchell, Vali, |d 1949- | |
| 245 | 1 | 4 | |a The Cost of Emotions in the Workplace : |b Bottom Line Value of Emotional Continuity Management / |c Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor. |
| 260 | |a Brookfield, Conn. : |b Rothstein Associates, |c Ã2013. | ||
| 264 | 4 | |c Ã2013 | |
| 300 | |a 1 online resource | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a The Rothstein catalog on disaster recovery | |
| 500 | |a Title from title screen. | ||
| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | |a Cover; Title Page; Copyright; Dedication; Foreword by Lyndon Bird, FBCI, The Business Continuity Institute; Foreword by Martin Greenwood; Table of Contents; Preface; Introduction: Bottom-line Impact of Emotions in the Workplace; 1. Emotions and Spinning; 2. Some Workplace Spins Turn I nto Emotional Tornadoes; 3. Causes of Emotional Spinning; 4. Bullies and EmotionalTerrorists; 5. Tools for Emotions: Managing Your Feelings and Dealing with Bullies and Emotional Terrorists; 6. Tools for Companies Dealingwith Bullies and Emotional Terrorists; 7. Emotional Continuity Management for Disasters. | |
| 505 | 8 | |a 8. Where Are We Going?Epilogue; References and Links; Glossary; Index; About the Author; Back Cover. | |
| 520 | |a Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence. | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Psychology, Industrial. | |
| 650 | 0 | |a Personnel management. | |
| 650 | 0 | |a Emotions. | |
| 650 | 0 | |a Organizational behavior. | |
| 650 | 0 | |a Crisis management. | |
| 650 | 2 | |a Psychology, Industrial | |
| 650 | 2 | |a Personnel Management | |
| 650 | 6 | |a Psychologie du travail. | |
| 650 | 6 | |a Personnel |x Direction. | |
| 650 | 6 | |a Comportement organisationnel. | |
| 650 | 6 | |a Gestion de crise. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industrial Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Management Science. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Behavior. |2 bisacsh | |
| 650 | 7 | |a Crisis management |2 fast | |
| 650 | 7 | |a Emotions |2 fast | |
| 650 | 7 | |a Organizational behavior |2 fast | |
| 650 | 7 | |a Personnel management |2 fast | |
| 650 | 7 | |a Psychology, Industrial |2 fast | |
| 700 | 1 | |a Noakes-Fry, Kristen. |4 edt | |
| 776 | 0 | 8 | |i Print version: |a Hawkins Mitchell, Vali, 1949- |t Cost of emotions in the workplace |z 9781931332583 |w (OCoLC)886261025 |
| 830 | 0 | |a Rothstein catalog on disaster recovery. | |
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