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EBSCO_ocn834144382 |
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|a UAMI
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100 |
1 |
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|a Pantry, Sheila.
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0 |
|a How to give your users the LIS services they want /
|c Sheila Pantry and Peter Griffiths.
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260 |
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|a London :
|b Facet Pub.,
|c 2009.
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300 |
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|a 1 online resource (vii, 192 pages)
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336 |
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|a text
|b txt
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|a Includes bibliographical references (pages 137-172) and index.
|
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|a Why this book? -- Understanding users: the what, why, where, when, how and who -- What is the current knowledge about your users and their needs: is it really predictable? -- Great expectations: how LIS professionals can manage and train users -- Using information about past user behavior -- Making the most of knowing your users -- Keeping track of changes in what users want -- Tracking the future -- Future perfect?
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520 |
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|a This title will help any library or information professional anywhere to take a fresh look at this area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want.
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588 |
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|a Print version record.
|
546 |
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|a English.
|
590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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650 |
|
0 |
|a Libraries
|x User satisfaction.
|
650 |
|
0 |
|a Information services
|x User education.
|
650 |
|
0 |
|a Library administration.
|
650 |
|
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|a Public services (Libraries)
|
650 |
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|a Library Administration
|
650 |
|
6 |
|a Bibliothèques
|x Satisfaction des usagers.
|
650 |
|
6 |
|a Services d'information
|x Formation des utilisateurs.
|
650 |
|
6 |
|a Bibliothèques
|x Administration.
|
650 |
|
6 |
|a Bibliothèques
|x Services aux usagers.
|
650 |
|
7 |
|a LANGUAGE ARTS & DISCIPLINES
|x Library & Information Science
|x General.
|2 bisacsh
|
650 |
|
7 |
|a Bibliotecas
|x Estudios de usuarios
|2 embne
|
650 |
|
7 |
|a Bibliotecas
|x Educación de usuarios
|2 embne
|
650 |
|
7 |
|a Information services
|x User education.
|2 fast
|0 (OCoLC)fst00972741
|
650 |
|
7 |
|a Libraries
|x User satisfaction.
|2 fast
|0 (OCoLC)fst00997488
|
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|
7 |
|a Library administration.
|2 fast
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|
650 |
|
7 |
|a Public services (Libraries)
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|
650 |
|
7 |
|a Dienstleistung
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|
650 |
|
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|a Benutzer
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|
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|a Bibliotheekdiensten.
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1 |
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|2 gtt
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0 |
7 |
|a Bibliothek.
|2 swd
|
700 |
1 |
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|a Griffiths, Peter,
|d 1948 February 14-
|
776 |
0 |
8 |
|i Print version:
|a Pantry, Sheila.
|t How to give your users the LIS services they want.
|d London : Facet Pub., 2009
|z 9781856046725
|w (DLC) 2012464818
|w (OCoLC)320315559
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