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How to give your users the LIS services they want /

This title will help any library or information professional anywhere to take a fresh look at this area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Pantry, Sheila
Otros Autores: Griffiths, Peter, 1948 February 14-
Formato: Electrónico eBook
Idioma:Inglés
Publicado: London : Facet Pub., 2009.
Temas:
Acceso en línea:Texto completo

MARC

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245 1 0 |a How to give your users the LIS services they want /  |c Sheila Pantry and Peter Griffiths. 
260 |a London :  |b Facet Pub.,  |c 2009. 
300 |a 1 online resource (vii, 192 pages) 
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504 |a Includes bibliographical references (pages 137-172) and index. 
505 0 |a Why this book? -- Understanding users: the what, why, where, when, how and who -- What is the current knowledge about your users and their needs: is it really predictable? -- Great expectations: how LIS professionals can manage and train users -- Using information about past user behavior -- Making the most of knowing your users -- Keeping track of changes in what users want -- Tracking the future -- Future perfect? 
520 8 |a This title will help any library or information professional anywhere to take a fresh look at this area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want. 
588 0 |a Print version record. 
546 |a English. 
590 |a eBooks on EBSCOhost  |b EBSCO eBook Subscription Academic Collection - Worldwide 
650 0 |a Libraries  |x User satisfaction. 
650 0 |a Information services  |x User education. 
650 0 |a Library administration. 
650 0 |a Public services (Libraries) 
650 2 |a Library Administration 
650 6 |a Bibliothèques  |x Satisfaction des usagers. 
650 6 |a Services d'information  |x Formation des utilisateurs. 
650 6 |a Bibliothèques  |x Administration. 
650 6 |a Bibliothèques  |x Services aux usagers. 
650 7 |a LANGUAGE ARTS & DISCIPLINES  |x Library & Information Science  |x General.  |2 bisacsh 
650 7 |a Bibliotecas  |x Estudios de usuarios  |2 embne 
650 7 |a Bibliotecas  |x Educación de usuarios  |2 embne 
650 7 |a Information services  |x User education.  |2 fast  |0 (OCoLC)fst00972741 
650 7 |a Libraries  |x User satisfaction.  |2 fast  |0 (OCoLC)fst00997488 
650 7 |a Library administration.  |2 fast  |0 (OCoLC)fst00997606 
650 7 |a Public services (Libraries)  |2 fast  |0 (OCoLC)fst01083042 
650 7 |a Dienstleistung  |2 gnd 
650 7 |a Benutzer  |2 gnd 
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700 1 |a Griffiths, Peter,  |d 1948 February 14- 
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