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The room at the end of the hall : an Ombudsman's notebook /

In this first person narrative, Bette Ann Moskowitz tells what it is like to be a volunteer long-term care ombudsman, and how, with thirty-six hours of training, she entered the unfamiliar world of a nursing home to advocate for its almost-three hundred residents. She brings the reader along as she...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Moskowitz, Bette Ann
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Rotterdam : SensePublishers, ©2012.
Colección:Transgressions (Rotterdam, Netherlands) ; v. 92.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Going In
  • The Home
  • Summer, Thursday Morning
  • The Case of Oliver and the Wheelchair
  • Fall, Thursday Morning
  • The Case of the Man who Would not Budge
  • Late Fall, Thursday Morning
  • The Case of the Suffocated Man
  • Thanksgiving, Thursday Morning
  • Myra, Leading Citizen
  • Early Winter, Thursday Morning
  • The Case of the Big Man with the Big Chip
  • Thursday Morning, Winter
  • Blind Ambition
  • Thursday, Summer
  • Nobless Oblige
  • Going Under
  • In the office/the Calls
  • In the Field/The Adult Home
  • In the Office/Calls
  • In the Field/ The in-Service
  • In the Office/Calls
  • In the Field/Spring Training
  • The Office/Calls
  • In the Field/ us and them Conversations
  • Office/The Dignity Issue
  • In the Field/You can't know what will Touch your Heart
  • What I Learned about old age by being an Ombudsman
  • Time Flies
  • The Last Slipper.