Quality improvement projects in health care : problem solving in the workplace /

This book provides a review of basic terminology and offers guidelines to the untrained researcher for carrying out `nuts-and-bolts' quality improvement research. Fourteen case studies involving actual health care situations help to demonstrate how such a research project can be implemented.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Gilpatrick, Eleanor G.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Thousand Oaks, Calif. : Sage Publications, ©1999.
Temas:
Medical care > Quality control.
Medical care > Evaluation.
Total quality management.
Medical care > Quality control > Case studies.
Medical care > Evaluation > Case studies.
Total quality management > Case studies.
Medical audit.
Quality Assurance, Health Care > Case Reports.
Total Quality Management > Case Reports.
Quality Assurance, Health Care
Medical Audit
Total Quality Management
Soins médicaux > Qualité > Contrôle.
Soins médicaux > Évaluation.
Qualité totale.
Soins médicaux > Qualité > Contrôle > Études de cas.
Soins médicaux > Évaluation > Études de cas.
Qualité totale > Études de cas.
MEDICAL > Administration.
MEDICAL > Practice Management & Reimbursement.
Medical audit
Medical care > Evaluation
Medical care > Quality control
Total quality management
Kwaliteitsverbetering.
Gezondheidszorg.
Case Reports
Case studies
Case studies.
Études de cas.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • pt. I. Basic Concepts and Manual. 1. Basic Concepts. 2. Does the Problem Really Exist? 3. Finding and Verifying Causes. 4. Finding Solutions. 5. Implementing Solutions and Making Them Operational
  • pt. II. Cases. Case 1. Getting Nursing Home Residents Into Physical Therapy in a Timely Fashion. Case 2. Patients Waiting for Radiation During Scheduled Visits. Case 3. Late Notification of Critical Values by a Hospital Laboratory. Case 4. Time Spent in Rehabilitation by Amputation Patients in a Municipal Hospital. Case 5. Incomplete Laboratory Referrals in an HMO Center. Case 6. HMO Patients' Problems With Crutches and Canes. Case 7. Dealing With Hemolyzed Blood Samples in a Hospital Laboratory. Case 8. Errors in Filling Prescriptions in a Hospital Pharmacy. Case 9. A Labor-Management Health and Safety Committee. Case 10. Nurse Attendance at Mandated Classes in an Outpatient Department. Case 11. Compliance With Discussions and Documentation of Advance Directives in a Home Care Agency. Case 12. Use of a Reminder Letter to Encourage Follow-Up Visits. Case 13. Use of an Internal Audit in an Intermediate Care Facility. Case 14. Use of Data on Unusual Occurrences in an Emergency Medical Service
  • Appendix 1. Outline for the Written Project Plan of Work
  • Appendix 2. Detailed Tables and Practice Exercises
  • Background Reading Related to the Cases.

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