Managing Risk in Communication Encounters : Strategies for the Workplace.
This book focuses on the types of risky interactions that threaten identities, relationships, and sometimes careers, including voicing dissent, repairing broken relationships, managing privacy, responding to harassment, offering criticism, and communicating emotion. Each chapter is grounded in real-...
Clasificación: | Libro Electrónico |
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Autor principal: | |
Otros Autores: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Thousand Oaks :
SAGE Publications,
2010.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Contents; Preface; 1
- Introduction; 2
- Delivering and Seeking Feedback; 3
- Managing Emotion; 4
- Resisting Bullying and Harassment; 5
- Negotiating Workplace Relationships; 6
- Monitoring Organizational Romance; 7
- Dealing With Difference; 8
- Expressing Dissent; 9
- Proposing New Ideas; 10
- Responding to Difficult Team Members; 11
- Conclusion; Index; About the Authors.