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Demystifying communications risk : a guide to revenue risk management in the communications sector /
"The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communica...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Farnham, Surrey ; Burlington, VT :
Gower,
©2012.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
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| 100 | 1 | |a Johnson, Mark, |d 1959- | |
| 245 | 1 | 0 | |a Demystifying communications risk : |b a guide to revenue risk management in the communications sector / |c Mark Johnson. |
| 260 | |a Farnham, Surrey ; |a Burlington, VT : |b Gower, |c ©2012. | ||
| 300 | |a 1 online resource (xxii, 244 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
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| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Communications fraud control -- Revenue assurance -- Managing communications revenue risks -- Managing insider fraud : Nick Mann -- Money laundering & corruption -- ICT and cyber security risks in telecoms -- Other risk management considerations -- Other strategic risks -- Conclusion. | |
| 520 | |a "The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, Demystifying Communications Risk, highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them."--Provided by publisher. | ||
| 588 | 0 | |a Print version record. | |
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 650 | 0 | |a Digital communications. | |
| 650 | 0 | |a Risk management. | |
| 650 | 6 | |a Transmission numérique. | |
| 650 | 6 | |a Gestion du risque. | |
| 650 | 7 | |a risk management. |2 aat | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Industries |x Media & Communications. |2 bisacsh | |
| 650 | 7 | |a TECHNOLOGY & ENGINEERING |x Telecommunications. |2 bisacsh | |
| 650 | 7 | |a Digital communications |2 fast | |
| 650 | 7 | |a Risk management |2 fast | |
| 776 | 0 | 8 | |i Print version: |a Johnson, Mark. |t Demystifying communications risk. |d Farnham, Surrey ; Burlington, VT : Gower, ©2012 |z 9781409429418 |w (DLC) 2012011041 |w (OCoLC)784124833 |
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